Motorbike Service Advisor

Jago Consultants; Reading; On-site; GBP 22,000 - 25,000; Full time

Job summary

A franchised Motorbike dealership is seeking a Motorbike Service Advisor to provide exceptional customer service and ensure quality interaction. The position involves advising customers on service work, costs, and managing job records. Ideal candidates will have motorbike experience and strong communication skills.

Benefits

Company Pension Scheme

Qualifications

• At least 2 years’ experience as a Service Advisor with motorbike experience.
• Full driving licence required.
• Strong communication and customer service skills.

Responsibilities

• Ensure customers are informed of service and repair work required.
• Advise on costs, timescales, and collection arrangements.
• Produce job cards and update customer and bike records.

Skills

Communication

Customer Service

Job description

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We are currently working with a franchised Motorbike dealership who are looking to recruit an experienced MotorbikeService Advisorto join their team.

This is a new and exciting position, and as a MotorbikeService Advisoryou will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Motorbike Service Advisor Duties include:
Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on in-house computer system
Update customer and bike records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices

For this MotorbikeService Advisor position you will have:
At least 2 years’ experience working as a Service Advisor, and MUST have previous motorbike experience
Full driving licence
Excellent communication skills
Excellent Customer Service skills

Service Advisor salary is
Basic £22,000 – £25,000 Depending on Experience
Plus Bonus and Commission plan
Company Pension Scheme