Motor Trade Service Advisor

ASI Recruitment Ltd; Guildford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A recruitment agency is seeking a Motor Trade Service Advisor for a main dealer opportunity in the Guildford area. This role involves being the main point of contact for customers and ensuring efficient workshop operations. Ideal candidates will have experience in a customer-facing role, excellent communication skills, and a customer-focused attitude. Competitive salary and opportunities for career progression are offered.

Benefits

Competitive salary

Performance bonuses

Career progression opportunities

20 days holidays + bank holidays

Qualifications

• Previous experience in a service advisor or customer-facing role is desirable.
• Excellent communication and organisational skills.
• Reliable and able to manage competing priorities.

Responsibilities

• Act as the main point of contact for customer service bookings.
• Liaise with technicians and management for efficient operations.
• Provide accurate service estimates and manage appointments.
• Deliver outstanding customer experiences.

Skills

Communication Skills

Organisational Skills

Customer Focused

Job description

Overview

“Excellence is not a skill, it’s an attitude – deliver it in every interaction.”

Motor Trade Service Advisor – Main Dealer Opportunity | Christchurch Area

What’s on Offer

• Salary: Up to £32,000 basic
• Bonus: £400 per month for hitting performance targets
• Holidays: 20 days + bank holidays
• Main Dealer Opportunity: Work with leading brands and industry-standard systems
• Career Progression: Opportunities to develop within a growing dealership
• Working Hours: Monday – Friday 8:00am – 6:00pm; 1 in 3 Saturdays 8:30am – 12:30pm

Key Responsibilities

• Acting as the main point of contact for customers booking, collecting, and enquiring about service and repair work
• Liaising with technicians and management to ensure efficient workshop operations
• Providing accurate service estimates, managing appointments, and maintaining service records
• Delivering an outstanding customer experience at every stage of the service journey
• Promoting additional products and services to meet dealership targets

About You

• Previous experience in a service advisor or customer-facing role within the motor trade is desirable, but full training can be provided for the right candidate
• Excellent communication and organisational skills
• Customer-focused, professional, and reliable
• Able to manage competing priorities and maintain attention to detail

Why Join Us?

This is more than a job – it’s a career in a main dealer environment with a supportive team, competitive pay, and real opportunities for progression. If you’re motivated by customer satisfaction and thrive in a fast-paced environment, this could be the perfect role for you.

Apply today and drive your career forward!

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important

Silent Search: Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you’re invited to interview. Your job search stays private — just as it should.

Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.

The job is based in Godalming area and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.