Motor Trade - New Business Support

pib Group; South Ockendon; Hybrid; GBP 26,000; Full time

Job summary

A leading insurance broker is seeking a Motor Trade - New Business Support to assist in managing customer relationships. This role involves driving sales through follow-ups, managing inquiries, and providing compliant guidance to clients. The ideal candidate will have experience in the insurance industry and strong communication skills. This position offers a salary of around £26,000 and includes hybrid work options from the Purfleet office. Great opportunities for professional development await.

Benefits

Competitive benefits package

Professional development opportunities

Qualifications

• Previous experience in the insurance industry, particularly in the Motor Trade.
• Excellent organisational skills and attention to detail.
• Strong communication skills, including active listening and rapport building.

Responsibilities

• Help drive sales by following up quotes via phone/email.
• Manage inbound enquiries and re-engage lapsed leads.
• Provide clear, compliant guidance and represent the company professionally.

Job description

Motor Trade - New Business Support

Our Motor Trade - New Business team in Purfleet are on the lookout for someone to join the team and support them in liaising with, managing and maintaining current and prospective customers.

This is a fantastic opportunity for someone looking to expand their insurance career by joining a leading broker.

At PIB, we’re committed to innovation, professional development, and making a real difference for our clients and communities. Take the next step in your career with a company that puts people first.

What you’ll be doing:

• Help drive sales by proactively following up quotes via phone/email and handing warm leads to Sales to convert into live policies.
• Manage inbound enquiries swiftly and accurately; use CRM/diary to chase quotes, re-engage lapsed/renewal leads, and record precise notes.
• Always providing clear, compliant guidance (escalating when needed) and represent the company professionally as one of the initial forms of contact for customers.

What we’re looking for:

• Previous experience, or strong knowledge, in the insurance industry, particularly in the Motor Trade.
• Excellent organisational skills and attention to detail.
• Someone who always demonstrates high standards of professional behaviour and an ethical understanding of colleagues & customers.
• Strong communication skills, including active listening, confidence and the ability to build rapport.

What You’ll Get:

• A supportive and collaborative working environment within a leading insurance group
• A salary of around £26,000 depending on experience
• A competitive benefits package
• Hybrid working options from our Purfleet office
• Professional development and career progression opportunities

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.