Motor Claims Team Leader (Home

Aston Charles; Milton Keynes; Remote; GBP 42,000; Full time

Job summary

A leading Insurtech company is seeking a Motor Claims Team Leader to manage a team of up to 7 Claims Handlers. This fully remote role requires extensive experience in Motor Third Party Damage claims and strong managerial abilities. You'll provide training and support to a growing team while enjoying competitive salary and benefits, including professional qualification support. This is an excellent opportunity for advancement as the company develops.

Benefits

Competitive salary

Professional qualification support

Friendly and supportive team environment

Qualifications

• Extensive experience within Motor Third Party Damage claims.
• Strong managerial skills capable of guiding a remote team.
• Ability to thrive in a fast-paced, evolving environment.

Responsibilities

• Lead and manage a Motor Claims Team of up to 7 Motor Claims Handlers.
• Provide training, development and coaching to team members.
• Allocate workloads and monitor performance.

Skills

Motor Third Party Damage claims

Managerial skills

Thriving in a fast-paced environment

Project involvement willingness

Job description

Overview

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result! This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. Location: London & South. This role is suitable for applicants seeking a remote working arrangement.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. You will be responsible for overseeing a team of up to 7 Motor Claims Handlers.

Role and Responsibilities

• Lead and manage a Motor Claims Team of up to 7 Motor Claims Handlers
• Provide training, development and coaching to team members
• Allocate workloads and monitor performance
• Act as an escalation point for complaints
• Perform file and audit checking to ensure compliance
• Serve as a referral point for more complex or contentious claims
• Support a fully remote-based team to work toward shared goals and objectives

Qualifications and Skills

• Extensive experience within Motor Third Party Damage claims
• Strong managerial skills capable of guiding a remote team
• Ability to thrive in a fast-paced, evolving environment and challenge the status quo
• Willingness to get involved in a variety of projects and assignments as the company grows

Salary, Benefits & Progression

Salary range: £30,000 – £39,999, £40,000 – £49,999 (to £42K plus benefits). Competitive basic salary with a range of company benefits, including support towards professional qualifications. Clear opportunities for progression in the short, medium and longer term as the company grows.

About the Recruiter

Aston Charles - a personalised service from industry experts. General Insurance and Financial Services Recruitment.