Motor Claims Team Leader

Aston Charles; Colchester; Remote; GBP 40,000 - 50,000; Full time

Job summary

Aston Charles is seeking a dynamic Motor Claims Team Leader for a 100% home-based role in a cutting-edge Insurtech company. With a focus on managing a team and ensuring excellent customer outcomes, this position offers a competitive salary and numerous opportunities for career progression in the rapidly evolving claims sector.

Benefits

Competitive salary

Support towards professional qualifications

Top of the range Apple MacBook and additional screens

Friendly and supportive team environment

Qualifications

• Extensive experience within Motor Third Party Damage claims is essential.
• Strong managerial skills are required.
• Ability to thrive in a fast-paced and evolving environment is crucial.

Responsibilities

• Overseeing a team of up to 7 ADTP Motor Claims Handlers.
• Training, development, and coaching team members.
• Acting as an escalation point for complaints and ensuring compliance.

Skills

Managerial skills

Motor Third Party Damage claims experience

Dynamic and adaptable

Job description

Job Type: Permanent Sector: General Insurance Specialism: Claims, General Management, Senior Appointments Location: London & South Town/City: Colchester Salary range: £40, 000 - £49, 999 Salary Description: Attractive salary and benefits Posted: 03-Jun-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122TM Job Views: 36

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for overseeing a team of up to 7 ADTP Motor Claims Handlers. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be handling your own caseload, you will be a referral point for more complex / contentious claims.

It is essential that you have extensive experience within Motor Third Party Damage claims. You must also have strong managerial skills, and the ability to add value in a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with a competitive basic salary, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Aston Charles - a personalised service from industry experts

General Insurance and Financial Services Recruitment