Motor Claims Handler (Home

Aston Charles; Reading; Remote; GBP 35,000; Full time

Job summary

Une Insurtech dynamique et innovante recherche des ‘Motor Claims Handlers’ pour rejoindre son équipe 100% à domicile. Offrant un salaire compétitif jusqu'à 35K£ par an, le rôle exige une expérience en gestion des sinistres dans le secteur de l'assurance. Le candidat idéal doit être autonome, avec d'excellentes compétences interpersonnelles et une approche axée sur le service client. Des opportunités de progression ainsi que le soutien pour les qualifications professionnelles sont offerts dans un environnement collaboratif.

Benefits

Outils de travail fournis

Soutien aux qualifications professionnelles

Qualifications

• Expérience antérieure en gestion de sinistres dans un environnement d'assurance.
• Capacité à travailler de manière autonome et motivée.
• Compétences exceptionnelles en communication et en gestion des tâches.

Responsibilities

• Gérer des sinistres dans les départements Dommages, Crédit, et Blessures personnelles.
• Assurer un service client exceptionnel et développer des relations avec les parties prenantes.
• Travailler en étroite collaboration avec des équipes diverses dans un environnement 100% à domicile.

Skills

Communication

Gestion de la relation client

Résolution de problèmes

Autonomie

Job description

Job Type: Permanent Sector: General Insurance Specialism: Claims Location: London & South Town/City: Reading Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £35K plus benefits Posted: 29-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 5

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for a number of experienced Motor Claims Handlers to join the team.

We are looking for experienced Motor Claims Handlers within a number of different areas as our client has opportunities in their Damage, Credit Hire and Personal Injury departments.

It is essential that you have previous experience within the relevant specialism, and that you have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm, Third-Party Administrator (TPA) or Legal firm (Defendant).

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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