Motion Drives Field Service Engineer (On-site/Remote)

Nidec Drives; Telford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual Leave

Public Holidays

Holiday sell back program

Pension scheme 5% matched

Birthday day off after 1 year

EV and cycle-to-work schemes

Discount vouchers

Life Insurance

Volunteer day

Employee assistance program

Job summary

Nidec Drives is seeking a Field Service Engineer to install, configure and service our range of drives across the UK and Ireland. You will work on-site with customers, providing hands-on technical support and remote assistance as needed.

The role demands strong problem-solving abilities, excellent communication, and the ability to travel to customer sites across the UK and Ireland. A proactive attitude and safety awareness are essential for success.

Qualifications

• Proven experience with variable speed drives and servo environments.
• Experience working with low voltage rotating machinery (up to 690 VAC).
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently.

Responsibilities

• Install, configure and troubleshoot drives on-site or remotely.
• Respond to customer inquiries with technical support via phone, email, or in-person.
• Perform regular maintenance and upgrades on our products.
• Collaborate with sales and engineering teams to resolve issues.
• Create and maintain technical documentation and service manuals.

Skills

Variable speed drives

Servo systems

Low voltage machinery (up to 690 VAC)

Analytical problem-solving

Excellent communication

Job description

Nidec Drives is seeking a Field Service Engineer to install, configure and service our range of drives across the UK and Ireland. You will work on-site with customers, providing hands-on technical support and remote assistance as needed.

The role demands strong problem-solving abilities, excellent communication, and the ability to travel to customer sites across the UK and Ireland. A proactive attitude and safety awareness are essential for success.