Mortuary Assistant - Eastbourne

CPJ Field Group; Eastbourne; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

CPJ Field & Company Ltd is seeking a full-time Mortuary Assistant based in Eastbourne with travel across local sites. The role involves assisting the Embalmer, preparing the deceased for viewings and managing chapels and logistics to support families during their time of need.

The successful candidate will maintain high standards of service, work well with multiple teams, and hold a valid manual driving licence due to site travel requirements.

Qualifications

• Demonstrates passion for the funeral profession and client care.
• Maintains high standards of service to families at difficult times.
• Strong interpersonal skills and teamwork across teams.
• Reliable, honest and maintains strict confidentiality.
• Willing to adapt to change at short notice.

Responsibilities

• Assist the Embalmer as required.
• Keep mortuary areas clean at all times.
• Enter coffin arrivals into the inhouse system and check details.
• Assist Funeral Service Team with closing coffins.
• Tidy chapels and offices and handle related duties.
• Prepare the deceased for viewings including dressing.
• Relocate the deceased between funeral homes as needed.
• Help with first offices and handling of remains for intake.
• Show clients into Chapel of Rest for viewings.
• Prepare ashes into caskets when required.
• Maintain car parking areas and driveways.

Skills

Passion for funeral profession

Highest standards of service

Excellent interpersonal skills

Team relationship building

Reliability and confidentiality

Adaptability to change

Job description

CPJ Field & Company Ltd, an independent and family owned funeral company, require a very special person to join our team dedicated to serving families at one of the most difficult times in their lives. We are currently seeking a full-time Mortuary Assistant based at our Eastbourne Funeral Home covering Eastbourne, Seaford, Polegate, Hailsham, Battle, Cross-in Hand and the wider CPJ Field family of funeral homes.

Responsibilities

• To assist the Embalmer as required
• Tidy and maintain cleanliness of mortuary areas at all times
• Enter details of coffin arrivals onto eFD (inhouse IT system), checking coffins for damage and for correct details on coffin plates
• Assist Funeral Service Team with the closing of coffins
• Vacuum and tidy Chapels of Rest and offices
• Preparation of the deceased for viewings including dressing and facials and place into chapels in accordance with wishes of the family
• Preparation of the deceased for relocation to other Funeral Homes and funerals
• Assisting colleagues with booking deceased people in to our care by helping with first offices, measuring, weighing and placing into the cold room
• Showing clients into Chapel of Rest for viewings
• Preparation of ashes into caskets as required
• Maintain and tidy car parking areas and driveways

This is a varied role with a difference and would be suited to a candidate who has the following personal skills:

• Passion for the funeral profession
• Highest standards of service to clients and their families
• Excellent interpersonal skills with drive to continually improve client experience
• Ability to build and maintain relationships with multiple teams
• Reliability, honesty and a commitment to maintaining confidentiality at all times
• Willingness to adapt and change at short notice

Where:

The role will be based at Eastbourne and will include travel to other locations as necessary therefore having a valid, manual driving licence is an essential requirement of this role.