Mortgages and Savings Software Business Consultant (Sheffield - Hybrid, 2 Office Days)

SBS; Sheffield; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join SBS as a Mortgages and Savings Software Business Consultant in Sheffield, where you will leverage your expertise in the UK financial services sector to manage client relationships and lead impactful projects. You will enhance service delivery with innovative solutions while driving revenue growth. SBS offers a hybrid work environment, focusing on employee wellbeing with a comprehensive benefits package.

Benefits

Private Medical Insurance

Access to Health Support Programs

Life Assurance

25 Days Annual Leave

Cycle to Work Scheme

Qualifications

• Extensive experience in the UK Financial Services sector.
• Proven project management experience from requirement gathering to delivery.
• Strong leadership and relationship management capabilities.

Responsibilities

• Manage client relationships and ensure project objectives align with client goals.
• Lead project delivery ensuring quality and compliance.
• Identify new opportunities for revenue growth and process enhancement.

Skills

Client Relationship Management

Project Management

Analytical Skills

Problem-Solving Skills

Business Acumen

Education

Experience in UK Financial Services

Tools

ITIL Processes

Job description

Mortgages and Savings Software Business Consultant (Sheffield - Hybrid, 2 Office Days)

Join to apply for the Mortgages and Savings Software Business Consultant (Sheffield - Hybrid, 2 Office Days) role at SBS

Mortgages and Savings Software Business Consultant (Sheffield - Hybrid, 2 Office Days)

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Join to apply for the Mortgages and Savings Software Business Consultant (Sheffield - Hybrid, 2 Office Days) role at SBS

This range is provided by SBS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Hybrid: 2-3 days in the office per week

Are you an expert in the UK financial services sector, ready to drive real impact? Join us as a Mortgages and Savings Software Business Consultant, where you’ll shape high-value client relationships, manage complex portfolios, and deliver meaningful change.

This role requires a blend of consulting, project oversight, and client relationship skills to ensure exceptional service delivery and support long-term client success. You will work closely with cross-functional teams, lead client initiatives, and manage service quality, meeting contracted commitments and service levels.

What will the role involve?

• Strategic Client Management – Establish and maintain strong, trusted relationships with key clients. Define project objectives that align with their goals and regulatory requirements, keeping them informed at every stage.
• Project Leadership – Oversee end-to-end project delivery, ensuring quality, timeliness, and budget control. Collaborate across teams to manage risks, maintain compliance, and enhance client satisfaction.
• Innovation & Solutions – Identify opportunities to streamline client processes, enhance efficiency, and introduce innovative products that add value for clients. Conduct thorough root cause analysis for incidents, developing and implementing preventive measures to avoid recurrence. Collaborate with clients to introduce new products or refine existing processes, enhancing their operations and adding value.
• Business Development and Revenue Growth – Utilise your industry expertise to identify new opportunities, collaborate closely with the sales team to align solutions with client needs, and drive revenue growth.

What are we looking for?

• Extensive experience in the UK Financial Services sector, with a deep understanding of industry regulations, customer needs, and business processes.
• Proven track record in managing complex projects, from initial requirement gathering to successful delivery, including risk management and stakeholder engagement.
• Strong leadership capabilities, with experience guiding and developing teams to achieve project and service goals.
• Strong relationship management experience, able to navigate challenging situations to build trust and credibility
• Solid understanding of ITIL processes, incident management, and service-level agreements, focusing on operational consistency.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to proactively address client challenges and implement effective solutions.
• High level of proficiency in performance monitoring, reporting, and continuous improvement to ensure service quality and client satisfaction.
• Strong business acumen focused on identifying growth opportunities, supporting sales initiatives, and enhancing client value.

What are we offering?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team:

• Health & Wellbeing: Private Medical Insurance, access to Peppy (Menopause, Fertility, Baby, Men’s health, Women’s health Support), Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations
• Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider
• Leisure & Lifestyle: 25 days annual leave, Cycle to Work Scheme, Holiday Trading, Travel Insurance

All of our positions are open to people with disabilities. As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs, bankruptcy, and a criminal record check. However, if you wish to know more about what is or is not acceptable, please ask our recruitment team.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Software Development, Banking, and Financial Services

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