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Role Responsibilities:
- Provide Mortgage Lending Decisions for both Residential and Buy to Let mortgages in a timely fashion, avoiding unnecessary documentary requirements, utilising automated valuations, and demonstrating effective pipeline management without compromising consistent and fair customer outcomes.
- Manage own pipeline of mortgage applications, ensuring that all notes are clear and concise, and communicate effectively with intermediaries regarding application progress.
- Avoid operational losses by showing strong attention to detail and adhering to Metro Bank Mortgage processes.
- Demonstrate a full understanding of responsible lending and regulatory requirements relevant to the role. Prioritise effectively to manage multiple underwriting functions.
- Strive to provide the best customer journey on all mortgage applications, aiming to be a leading player in the specialist mortgage arena through excellent service.
- Support colleagues within the wider Mortgage teams where help or guidance is needed.
- Support frontline sales teams in maintaining excellent relationships with intermediaries.
- Uphold the company's Code of Business Ethics and fulfill responsibilities related to the prevention of financial crime, including money laundering and fraud detection/reporting.
What you will need:
- Significant knowledge of Residential and Buy to Let mortgage lending, with a keen understanding of current industry trends and regulations.
- In-depth knowledge of the mortgage intermediary market and understanding of legal requirements surrounding mortgage underwriting.
- Excellent communication skills and confidence to engage effectively with Business Development Managers and other Mortgage colleagues.
- Awareness of organised fraud and the systems and controls in place to mitigate such risks.
- Proactive use of initiative to exceed minimum requirements in tasks.
- CeMAP qualification is preferable.
Our promise to you:
- We believe in promoting from within and growing our own talent. We are looking for YOU! An AMAZING colleague for this exciting new role!
- Competitive salary, discretionary annual bonus, and a wide range of benefits including generous holiday allowance, pension scheme, healthcare, life assurance, and colleague discounts.
- Training and internal career progression opportunities, with around 40% of promotions coming from within.
- Flexible hybrid working arrangements to support work-life balance.
Note: This job posting is active and not expired.