Mortgage Sales Specialist

Together - loans, mortgages & finance; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A financial services company in Birmingham is seeking a Mortgage Sales Specialist to provide outstanding service to Mortgage Brokers. The ideal candidate will have mortgage experience, strong communication skills, and the ability to build relationships. Responsibilities include managing inbound and outbound calls and identifying solutions for clients. This role offers various employee benefits and a culture that values diversity and inclusion.

Benefits

26 days holiday plus bank holidays

Free access to company holiday homes

Discretionary annual bonus

Matched pension contribution

Health cash plan

Free local gym access

Qualifications

• Mortgage experience essential for the role.
• Previous experience in a telephone-based sales environment.
• Exceptional communication skills for relationship building.

Responsibilities

• Respond to inbound intermediary telephone enquiries, providing exceptional customer service.
• Work closely with Account Managers to drive sales.
• Make proactive outbound calls to key intermediary partners.

Skills

Mortgage experience

Exceptional relationship building and communication skills

Experience in a telephone based role

Strong objection handling and problem solving skills

Education

CeMAP qualified

Business to Business sales experience

Job description

Company Description

Benefits of working at Together

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts
  
  

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Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

As a Mortgage Sales Specialist you will be delivering outstanding service both on the phone and via written communication with key Mortgage Brokers to build strong relationships. You will be working with Account Managers to drive sales and ensure that KPIs are met.

As a Mortgage Sales Specialist we are looking for someone to:

• Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
• Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
• Update Account Managers with regular feedback from the Brokers in terms of the market helping the Account Managers identify new opportunities
• Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
• Present a professional image of the company to deliver positive broker experience throughout the broker journey
  
  

Qualifications

Essential:

• Mortgage experience
• Experience in a telephone based role
• Exceptional relationship building and communication skills
• Strong objection handling and problem solving skills
  
  

Desirable:

• CeMAP qualified
• Business to Business sales experience
  
  

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.