Mortgage & Protection Adviser

NOVA; Greater London; Presencial; GBP 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + benefits

Potential for equity in the company

Wellness support

Flexible working hours

Electric vehicle leasing

Descripción de la vacante

NOVA is looking for an experienced Mortgage & Protection Adviser to join our growing team in Greater London. You will provide high-quality mortgage and protection advice to clients, conduct virtual meetings, and maintain strong relationships with key referrers. Applicants should have at least 3 years of experience in mortgage advice, a relevant mortgage qualification, and a strong focus on customer service. The position offers competitive salary and benefits, flexible working hours, and the opportunity to make a real impact in a dynamic, client-focused environment.

Formación

• At least 3 years of whole-of-market mortgage advice experience.
• Relevant qualification to give mortgage advice in the UK.
• In-depth knowledge of mortgage products and regulatory requirements.

Responsabilidades

• Provide high-quality mortgage & protection advice to clients.
• Conduct virtual meetings to recommend tailored mortgage solutions.
• Maintain and develop relationships with referrers and clients.

Conocimientos

Mortgage broking experience

Analytical problem-solving

Customer service excellence

Communication and interpersonal skills

Educación

CeMAP / Certificate in Mortgage Advice

Descripción del empleo

NOVA Wealth is a fast growing start up looking to change the face of financial advice and the way it's delivered in the UK. We firmly believe that a human adviser needs to be at the heart of every client relationship, however by leveraging technology we can empower our advisers to deliver higher levels of service and cut out a lot of the day to day admin that gets in the way.

About the role

We have a unique opportunity for an experienced Mortgage & Protection Adviser to join our growing team. If you're looking to accelerate your career in a forward-thinking, client-centric environment, this is your chance to make a real impact. You'll bring your expertise to a collaborative team that values quality advice, innovation, and outstanding client service. We're looking for someone with at least 3 years of whole-of-market mortgage advice experience who thrives on solving complex cases and delivering exceptional outcomes. Experience in protection advice is advantageous but not essential - we'll support you to grow this side of your expertise. This role will suit a confident self-starter who enjoys new challenges, adapts quickly, and wants to contribute to the ongoing success and growth of our mortgage business.

What you'll be doing

• Provide high-quality, compliant, whole-of-market mortgage & protection advice to clients across a wide range of needs.
• Conduct virtual client meetings to understand individual goals and recommend tailored mortgage solutions, whilst delivering an exceptional end-to-end client experience and maintaining trusted relationships.
• Work closely with our Mortgage Support Team to ensure smooth processing of client applications.
• Maintain and develop strong relationships with key referrers, ensuring regular updates and excellent communication, as well as identifying new opportunities to grow referral networks and contribute to the wider business strategy.
• Play an active role in shaping the direction and success of NOVA Wealth's mortgage & protection business as we continue to scale.

Requirements

The ideal candidate will possess:

• Relevant qualification to be able to give mortgage advice in the UK (e.g. CeMAP / Certificate in Mortgage Advice).
• Extensive experience in mortgage broking and operations, with a proven track record of delivering great customer outcomes in a high volume mortgages business.
• In-depth knowledge of mortgage products, regulatory requirements, and industry trends.
• Experience presenting webinars and building relationships for business development.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• A results-oriented mindset with a focus on delivering exceptional customer service and achieving operational excellence.

Highly desirable (but non-essential):

• Relevant qualification to be able to give protection advice in the UK (e.g. Certificate in protection, R05 protection advice), with experience in giving protection advice.
• Experience in a scale-up business (0-100 employees).
• Experience presenting webinars and building relationships for business development.

You'll feel right at home if you're...

• Helpful: random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile.
• Straightforward: life is complicated enough. Don't make it harder for yourself, or for others. Sometimes the simplest approach works wonders.
• Bold: every great business started with a flash of inspiration. If you've got a great idea, don't keep it to yourself.

Benefits

• Join a firm with genuine purpose and impact on our customers, along with a strong moral code.
• Competitive salary + benefits (bonus, pension, private medical, income protection, death in service).
• Potential to get equity in the company in the future.
• Access to Wellness / mental health support (mental health support through private medical).
• Budget for additional learning / cost of exams.
• Electric vehicle leasing through salary sacrifice / cycle to work scheme.
• Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street)).
• Exceptionally open and diverse, multinational team.
• Entrepreneurial, creative environment.