Mortgage Product Manager Homes - 12 Month FTC/Secondment

Lloyds Banking Group; London; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

An established industry player seeks a dynamic Mortgage Product Manager to enhance their mortgage portfolio. This role involves utilizing data analytics to drive decisions, ensuring regulatory compliance, and fostering a customer-first approach. The ideal candidate will excel in collaboration, possess strong problem-solving skills, and be committed to creating positive customer outcomes. Join a team that values diversity and innovation, and contribute to shaping the future of financial services while enjoying a supportive work environment with flexible working options.

Benefits

Up to 15% pension contribution

Performance-related bonus

Share schemes including free shares

Flexible benefits like discounts on shopping

30 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Strong mortgage experience with a proven track record in managing product portfolios.
• Proficiency in analytical tools and MI systems for data analysis and insight generation.

Responsibilities

• Utilising data and analytics to inform decisions and track performance.
• Defining strategies for customer management and treatment.

Skills

Mortgage Experience

Data Analysis

Communication Skills

Problem Solving

Risk Management

Education

Degree or Higher Education

Tools

Analytical Tools

MI Systems

Job description

End Date

Wednesday 21 May 2025

Salary Range

£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: Mortgage Product Manager, Homes – 12 Month FTC/Secondment

SALARY: The salary banding for this role is £59,850 - £66,500

LOCATION: Chester, Manchester, Bristol, Halifax, Leeds or London

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, involving at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Join Lloyds Banking Group, the UK's largest mortgage lender with over £300 billion in balances, serving 2.5 million customers, as a Product Manager. Our team is known for excellence in development and promotions.

We are seeking a dynamic, data-driven individual to manage and enhance our mortgage portfolio, committed to fostering a diverse and inclusive environment that supports work-life balance and development.

Our team oversees the Group’s mortgage portfolio, ensuring regulatory compliance and positive customer outcomes. We value problem solvers with attention to detail and determination.

What will I be doing?

• Utilising data and analytics to inform decisions, track performance, and identify improvement opportunities. Building dashboards and reports for monitoring.

• Defining and delivering strategies for customer management and treatment, balancing business, conduct, and customer considerations.

• Collaborating across teams to lead initiatives and projects related to Homes.

• Understanding customer behaviour and product performance, while evaluating risks and conduct.

Why Lloyds Banking Group

We aim to build a sustainable business and a workplace where people love to work, encouraging innovation and growth with purpose.

What you’ll need

• A degree or higher education preferred.

• Strong mortgage experience with a proven track record in managing product portfolios.

• Proficiency in analytical tools and MI systems for data analysis and insight generation.

• Ability to influence relationships to benefit customers.

• Customer-first mindset, ensuring needs are prioritised.

• Excellent communication skills, both written and verbal.

• Creative problem-solving skills to improve customer experiences.

• Risk management capabilities, assessing and mitigating risks effectively.

We are committed to diversity and inclusion, providing reasonable adjustments during the application and employment process. We celebrate diversity in all its forms and aim to reflect modern society in our workforce.

We are disability confident. Please inform us if you require adjustments to our recruitment process.

Benefits

• Up to 15% pension contribution

• Performance-related bonus

• Share schemes including free shares

• Flexible benefits like discounts on shopping

• 30 days’ holiday plus bank holidays

• Wellbeing initiatives and parental leave policies

Join us to do meaningful work that impacts millions and helps shape the future of financial services. Our purpose is to help Britain prosper, and we offer opportunities to learn, grow, and develop.

We prioritize data security and transparency, only requesting sensitive information during formal stages of employment. We foster a values-led culture and are dedicated to building a diverse, inclusive workforce where everyone can thrive.