Mortgage Loan Officer

Bangor Savings Bank; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

A leading bank is seeking a Mortgage Loan Officer to drive mortgage origination sales in London. The ideal candidate will maintain client relationships, comply with regulations, and have at least three years of relevant experience. Exceptional customer service and communication skills are essential for success in this role.

Qualifications

• Minimum of three years of mortgage or credit-related experience required.
• Strong oral and written communication skills required.
• Ability to handle complex problems.

Responsibilities

• Responsible for mortgage originations within assigned geography.
• Develops and maintains referral source networks for mortgage sales.
• Ensures compliance with local, state, and federal regulations.

Skills

Customer service skills

Communication skills

Problem-solving skills

Computer proficiency

Education

High school diploma or equivalent

College or banking training

Job description

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Mortgage Loan Officer (MLO) Job Description

Working under the directives and goals set forth by the Regional Mortgage Development Manager, each MLO is responsible for the production of mortgage originations within assigned geography. Assists in ensuring that the Bank complies with local, state, and federal regulations.

• Meets assigned mortgage origination sales quotas.
• Develops, maintains, and leverages referral source networks for mortgage sales, including realtors, builders, financial advisors, CPAs, lawyers, and community leaders.
• Conducts business sales calls, including research, proposal preparation, follow-up, face-to-face meetings, and application processing.
• Ensures timely delivery of pre-qualification, pre-application, and residential mortgage applications.
• Maintains and increases knowledge of products.
• Identifies prospects for cross-sales and refers them to business partners.
• Maintains strong relationships with internal Loan Operations and Retail personnel.
• Attends closings outside of the Bank for purchase mortgages and other types as needed.

General Responsibilities

• Interacts harmoniously and effectively with others, focusing on achieving bank goals through teamwork.
• Adheres to punctuality and attendance standards as per the Employee Handbook.
• Performs additional duties as requested.

Knowledge, Skills, and Experience Requirements

• High school diploma or equivalent required; college, business, or banking training is helpful.
• Minimum of three years of mortgage or credit-related experience required.
• Excellent customer service skills required.
• Demonstrated proficiency with personal computers.
• Ability to handle complex problems.
• Strong oral and written communication skills required.

Physical Demands and Conditions

• Frequent travel within the designated market area using own vehicle.
• Valid driver’s license required.
• General office environment.
• Moderate lifting up to 35 lbs., along with reaching, walking, sitting, and standing.