Mortgage Business Development Executive

Aldermore Bank; Manchester; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Hybrid working policy

Bonus potential

Job summary

Aldermore Bank in Manchester is offering a 12-month fixed-term contract for a Business Development Executive with mortgage and property finance experience. You will handle new business from Aldermore brokers, support DIP decisions, and guide applications through the process while ensuring high service standards.

You will collaborate with the Property Department to meet targets and contribute to continuous improvement, all within a supportive, flexible hybrid work environment.

Qualifications

• Experience in mortgage, property finance or lending is essential.
• Understanding of the mortgage journey from DIP to underwriting and broker relationships.
• Experience supporting brokers, intermediaries, or customers in a mortgage environment.
• Excellent customer service with a proactive solutions focus.
• Strong communication and relationship-building abilities.
• Team player who supports continuous improvement in a regulated environment.

Responsibilities

• Manage new business enquiries from Aldermore intermediaries, prospective and existing brokers.
• Review DIP declines and guide progression of applications.
• Act as SME on policy and process requirements to speed up applications.
• Provide technical help to the team and brokers for DIPs and applications.
• Work within the Property Department to hit key targets and objectives.
• Assist wider teams with admin tasks and up-skilling initiatives.
• Resolve queries accurately to ensure right-first-time outcomes.
• Promote continuous improvement while mitigating risks.

Skills

Mortgage sector experience

Broker network knowledge

Customer service

Communication skills

Regulated FS experience

Job description

Let Us Tell You a Bit About The Opportunity

We are seeking a Business Development Executive with experience in the mortgage or property finance sector to manage new business enquiries from Aldermore brokers. This role is ideal for someone who understands the broker market, mortgage applications, and lending processes, and who is passionate about delivering outstanding service while supporting our growth ambitions.

The position is offered as a 12-month fixed-term contract.

To act as an ambassador of the Bank’s vision to; Back more people to go for it in life and in business.

What will your day look like?

• Manage new business enquiries from Aldermore intermediaries, prospective, and existing brokers via the New Business line, Platinum line, and National Mailbox.
• Support brokers by reviewing DIP declines and providing guidance to progress applications.
• Act as a subject matter expert on policy and process requirements to ensure an efficient application process.
• Provide technical assistance to the team and brokers for submitting DIPs and applications.
• Work within the Property Department to achieve key targets and objectives.
• Support wider department and business teams through administrative tasks and up-skilling initiatives to enhance overall efficiency.
• Resolve queries effectively and accurately, ensuring a “right first time” approach to reduce turnaround times and delays.
• Promote a culture of continuous improvement by identifying and implementing better ways of working while mitigating potential business and external risks.

What do we expect from you?

• Previous experience within the mortgage, property finance, or lending sector is essential.
• A strong understanding of the mortgage application journey, including Decision in Principle (DIP) submissions, underwriting processes, and broker relationships.
• Experience supporting brokers, intermediaries, or customers within a mortgage or property finance environment.
• Excellent customer service skills with a professional, proactive, and solutions-focused approach.
• Strong communication skills, with the confidence to build effective relationships and manage challenging conversations with brokers and stakeholders.
• A collaborative team player who enjoys working with others to achieve shared goals and drive continuous improvement.
• Experience working within a regulated financial services environment.

What can you expect from us?

• A hybrid working policy, 2 days per week onsite in our Manchester office
• A friendly and flexible culture, the same as how we work with our customers.
• A growing organisation that means there’s lots of opportunities to progress
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.

Let Us Tell You a Bit About Us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.

Still curious?

Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

Please note that we have a thorough referencing process, which includes criminal record checks.