Mortgage and Protection Adviser

Just Mortgages; Weston-super-Mare; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading mortgage advisory company in Weston-super-Mare is seeking an experienced advisor. You will engage with clients, manage relationships, and provide exceptional customer service. Candidates must hold a CeMAP qualification or equivalent, with relevant experience in mortgage advising. This position offers competitive compensation with uncapped commission and a career development path.

Benefits

Uncapped commission scheme

Company car or car allowance

Dedicated training and coaching

Employee Assistance Programme

Qualifications

• CeMAP qualification or equivalent is mandatory.
• Experience in mortgage and protection advising is essential.
• Legal right to work in the UK required.

Responsibilities

• Engage with clients through multiple communication channels.
• Manage relationships with vendors and clients.
• Provide exceptional client care from beginning to end.

Skills

Communication skills

Multitasking

Relationship management

Client engagement

Business development

Education

CeMAP qualification

Job description

Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone, face-to-face, and videos for our social channels.

Multitasking and Responsibility Management. Spinning a lot of plates, you've mastered multitasking and excel at managing numerous responsibilities and tasks.

Relationship Maintenance. Maintaining relationships through regular contact with vendors, buyers, and developers to capitalize on all opportunities whilst ensuring a high level of customer service and engagement is sustained.

Collaboration and Referral Opportunities. Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals.

Accountability and Business Development. Taking accountability for your KPIs through proactively seeking new opportunities whilst maintaining existing relationships.

Presence and Client Engagement. Strong presence in front of a camera where you appeal to and engage with your audience to maximize your reach, generate and maintain your own client relationships and business, maximize in-branch opportunities, and thrive within a challenging yet stimulating environment.

Lead Follow-up and Generation. Follow up on in-branch leads generated by the Estate Agency team and maximize value from each client. Generate your own leads and business.

Team Collaboration. Work in tandem with the Estate Agency team, Admin team, Training and Development team, Compliance team, and Divisional Sales Director to ensure as efficient a process as possible for the client.

Customer Service Excellence. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service.

Working Hours

• This role is full-time office-based
• Monday - Friday 08:30 - 18:00
• Alternate Saturdays 09:00 - 17:00
• Day off in lieu when working a Saturday

The finer details

It is essential that you currently hold CeMAP qualification, or an industry equivalent qualification. Experience of Mortgage and Protection Advising is essential. We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need:

• Proof of Address
• National Insurance
• Full UK Driving Licence

Subject to passing probationary period.

Equal Opportunities

At Just Mortgages, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Just Mortgages is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know, and we will be happy to assist to the best of our ability.

To All Recruitment Agencies: Just Mortgages does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Just Mortgages employees, or any other company location. Just Mortgages is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

To be considered for this role, you must hold CeMAP qualification or equivalent.

Compensation and Benefits

• On target earnings of £40,000 to £60,000+ per year
• Fully uncapped commission scheme
• £22,000 - £28,000 Basic salary (dependent on experience)
• Guaranteed monthly payments whilst building a pipeline, for up to 6 months
• Company car or £250 monthly car allowance
• Company laptop
• Bespoke digital marketing package
• Dedicated training and coaching to support your ongoing development and progression
• A set, clear career path to build your career
• Employee 24/7 Assistance Programme