Mortgage and Protection Adviser

Just Mortgages; Welwyn Garden City; On-site; GBP 22,000 - 28,000; Full time

Job summary

A mortgage advisory firm in Welwyn Garden City is seeking an experienced Mortgage Advisor. Responsibilities include engaging clients, managing relationships, and exceeding service expectations. The ideal candidate holds a CeMAP qualification and has proven experience in Mortgage advising. This full-time role offers a basic salary of £22,000 to £28,000 with potential earnings up to £60,000+ through uncapped commissions.

Benefits

Uncapped commission scheme

Company car or car allowance

Ongoing training and development

Employee Assistance Programme

Qualifications

• Proven experience in Mortgage and Protection Advising.
• Legal right to work in the UK.
• Must provide relevant identification documents.

Responsibilities

• Engage with diverse clients through multiple channels.
• Manage client relationships and generate leads.
• Collaborate with the Estate Agency team for efficient processes.

Skills

Effective communication

Multitasking

Customer service

Relationship management

Presentation skills

Education

CeMAP qualification or equivalent

Job description

Job Responsibilities

• Engage with people from diverse backgrounds, establishing their needs and wants through effective communication via email, phone, face-to-face, and social media channels.
• Manage multiple responsibilities simultaneously, demonstrating strong multitasking skills.
• Maintain relationships with vendors, buyers, and developers to capitalize on opportunities while ensuring high levels of customer service and engagement.
• Collaborate with branch peers to identify referral opportunities.
• Take accountability for KPIs by proactively seeking new opportunities and maintaining existing relationships.
• Present confidently in front of a camera to engage audiences, generate and maintain client relationships, and maximize in-branch opportunities.
• Follow up on in-branch leads generated by the Estate Agency team to maximize client value.
• Generate your own leads and develop your business.
• Work collaboratively with the Estate Agency team, Admin, Training and Development, Compliance, and Divisional Sales Director to ensure efficient processes for clients.
• Provide exceptional client care throughout the entire process, exceeding customer service expectations.

Working Hours

• Full-time, office-based role
• Monday - Friday, 08:30 - 18:00
• Alternate Saturdays, 09:00 - 17:00
• Day off in lieu when working a Saturday

Requirements

• Hold CeMAP qualification or an industry equivalent qualification.
• Experience in Mortgage and Protection Advising is essential.
• Legal right to work in the UK, with evidence such as Passport or Birth Certificate.
• Proof of Address, National Insurance, and UK Driving Licence.
• Subject to passing probation.

Equal Opportunities

Just Mortgages values diversity and is committed to equal employment opportunities for all individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We welcome applicants with disabilities or special needs and will provide accommodations as needed.

Additional Benefits

• On target earnings of £40,000 to £60,000+ per year
• Uncapped commission scheme
• Basic salary of £22,000 - £28,000, depending on experience
• Guaranteed monthly payments for up to 6 months during pipeline buildup
• Company car or £250 monthly car allowance
• Company laptop
• Digital marketing package
• Ongoing training and development
• Clear career progression path
• Employee Assistance Programme available 24/7

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