Mortgage and Protection Adviser

Just Mortgages; Luton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A mortgage advisory company in Luton is looking for an experienced Mortgage and Protection Adviser. In this full-time office-based role, you will engage with clients to assess their needs, manage multiple responsibilities, and maintain strong relationships. You will need a CeMAP qualification and experience in the mortgage sector. The position offers competitive earnings potential and additional benefits such as a company car or allowance.

Benefits

Uncapped commission scheme

Company car or £250 monthly car allowance

Employee Assistance Programme 24/7

Qualifications

• Must have CeMAP or equivalent qualification.
• Experience in mortgage advising is essential.
• Legal right to work in the UK, with necessary documents.

Responsibilities

• Engage effectively with clients across various channels.
• Manage multiple responsibilities simultaneously.
• Provide exceptional client care from start to finish.

Skills

Communication skills

Multitasking abilities

Client care

Relationship building

Education

CeMAP qualification or equivalent

Tools

Microsoft Office

Job description

Job Responsibilities

• Engaging with people from all walks of life to establish their needs and wants, communicating effectively via email, phone, face-to-face, and social media channels.
• Managing multiple responsibilities simultaneously, demonstrating strong multitasking skills.
• Maintaining relationships with vendors, buyers, and developers to capitalize on opportunities while ensuring high levels of customer service and engagement.
• Collaborating with colleagues within the branch to identify referral opportunities.
• Taking accountability for KPIs by proactively seeking new opportunities and maintaining existing relationships.
• Appearing confidently on camera to engage audiences, generate and maintain client relationships, and maximize in-branch opportunities.
• Following up on in-branch leads and maximizing value from each client.
• Generating your own leads and business.
• Working closely with the Estate Agency team, Admin team, Training and Development team, Compliance team, and Divisional Sales Director to ensure efficient processes for clients.
• Providing exceptional client care from start to finish, exceeding customer service expectations.

Working Hours

• This role is full-time and office-based.
• Monday - Friday, 08:30 - 18:00.
• Alternate Saturdays, 09:00 - 17:00.
• Day off in lieu when working a Saturday.

Requirements

• Must currently hold CeMAP qualification or an industry equivalent.
• Experience in Mortgage and Protection Advising is essential.
• Legal right to work in the UK, with evidence such as Passport or Birth Certificate.
• Proof of Address, National Insurance, and full UK Driving Licence.
• Subject to passing probation.

Equal Opportunities

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants regardless of race, religion, sex, sexual orientation, age, nationality, marital status, disability, or gender identity. Please inform us of any accommodation needs during the application process.

Additional Benefits

• On target earnings of £40,000 to £60,000+ per year.
• Fully uncapped commission scheme.
• Basic salary of £22,000 - £28,000, depending on experience.
• Guaranteed monthly payments for up to 6 months while building a pipeline.
• Company car or £250 monthly car allowance.
• Company laptop and bespoke digital marketing package.
• Dedicated training and coaching for ongoing development.
• Clear career progression path.
• Employee Assistance Programme available 24/7.