Mortgage and Protection Adviser

Just Mortgages; Hanley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A mortgage advisory firm in Hanley is seeking an experienced Mortgage and Protection Advisor. The role requires effective communication, multitasking, and client management skills. Candidates must have a CeMAP qualification or equivalent, along with the right to work in the UK. The position offers a basic salary of £22,000 to £28,000 with on-target earnings of £40,000 to £60,000+ annually, plus additional benefits including uncapped commission and comprehensive training.

Benefits

On target earnings of £40,000 to £60,000+

Fully uncapped commission scheme

Company car or £250 monthly car allowance

Company laptop

Dedicated training and coaching

Qualifications

• Current CeMAP qualification or industry equivalent.
• Experience in Mortgage and Protection Advising.
• Legal right to work in the UK with proper documentation.

Responsibilities

• Engage with clients through various communication channels.
• Manage multiple responsibilities effectively.
• Maintain relationships with vendors and clients.

Skills

Effective communication skills

Excellent multitasking skills

Customer service

Lead generation

Collaboration

Education

CeMAP qualification or industry equivalent

Tools

Digital marketing tools

Job description

Job Responsibilities

• Engaging with people from all walks of life and establishing their needs and wants through effective communication via email, phone, face-to-face, and videos on social channels.
• Managing multiple responsibilities simultaneously with excellent multitasking skills.
• Maintaining relationships with vendors, buyers, and developers to capitalize on opportunities while ensuring high levels of customer service and engagement.
• Collaborating with branch peers to identify referral opportunities.
• Taking accountability for KPIs by proactively seeking new opportunities and maintaining existing relationships.
• Appearing confidently on camera to engage with the audience, generate and maintain client relationships, and maximize in-branch opportunities.
• Following up on in-branch leads generated by the Estate Agency team to maximize client value.
• Generating your own leads and business.
• Working collaboratively with the Estate Agency team, Admin, Training and Development, Compliance, and Divisional Sales Director to ensure efficient client processes.
• Providing exceptional client care from start to finish, exceeding customer service expectations.

Working Hours

• Full-time, office-based role
• Monday - Friday 08:30 - 18:00
• Alternate Saturdays 09:00 - 17:00
• Day off in lieu when working a Saturday

Candidate Requirements

• Current CeMAP qualification or industry equivalent
• Experience in Mortgage and Protection Advising
• Legal right to work in the UK, with evidence such as Passport or Birth Certificate
• Proof of Address, National Insurance, and full UK Driving Licence
• Subject to passing probation

Equal Opportunities

Just Mortgages values diversity and is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We welcome applicants with disabilities or special needs and will provide accommodations upon request.

Additional Benefits

• On target earnings of £40,000 to £60,000+ annually
• Fully uncapped commission scheme
• Basic salary of £22,000 - £28,000 depending on experience
• Guaranteed monthly payments during pipeline-building period (up to 6 months)
• Company car or £250 monthly car allowance
• Company laptop
• Bespoke digital marketing package
• Dedicated training and coaching for career development
• Clear career progression path
• Employee assistance program available 24/7