Mortgage and Protection Adviser

Just Mortgages; Congleton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A financial services company in Congleton seeks a Mortgage Advisor to engage with clients, manage relationships, and exceed customer service expectations. This full-time role requires CeMAP qualification and offers a salary of £22,000 to £28,000 with on-target earnings between £40,000 and £60,000+, alongside a commission scheme and various employment benefits.

Benefits

Uncapped commission scheme

Basic salary £22,000 - £28,000

Company car or £250 monthly car allowance

Guaranteed payments during pipeline development

Dedicated training and coaching

Qualifications

• Experience in Mortgage and Protection Advising is essential.
• Legal entitlement to work in the UK.
• Proof of address, National Insurance, and UK driving licence required.

Responsibilities

• Engage with clients to identify needs through various communication channels.
• Manage multiple responsibilities and relationships with vendors and clients.
• Maximize value from in-branch leads.

Skills

Communication skills

Multitasking

Relationship management

Presentation skills

Customer service

Education

CeMAP qualification or industry equivalent

Job description

Job Responsibilities

• Engage with people from diverse backgrounds, establishing their needs and wants through effective communication via email, phone, face-to-face, and social media channels.
• Manage multiple responsibilities simultaneously, demonstrating strong multitasking skills.
• Maintain relationships with vendors, buyers, and developers to capitalize on opportunities while providing high-quality customer service.
• Collaborate with branch peers to identify referral opportunities.
• Take accountability for KPIs by proactively seeking new opportunities and maintaining existing relationships.
• Present confidently in front of a camera to engage audiences, generate and maintain client relationships, and maximize in-branch opportunities.
• Follow up on in-branch leads and maximize value from each client.
• Generate personal leads and business opportunities.
• Work closely with the Estate Agency team, Admin, Training and Development, Compliance, and Divisional Sales Director to ensure efficient processes.
• Provide exceptional client care throughout the customer journey, exceeding expectations.

Working Hours

• Full-time, office-based role
• Monday - Friday 08:30 - 18:00
• Alternate Saturdays 09:00 - 17:00
• Day off in lieu when working a Saturday

Candidate Requirements

• Must hold CeMAP qualification or an industry equivalent.
• Experience in Mortgage and Protection Advising is essential.
• Legal entitlement to work in the UK, with evidence such as passport or birth certificate.
• Proof of address, National Insurance, and full UK driving licence.
• Subject to passing probation.

Equal Opportunities

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and abilities. Please inform us if you require accommodations during the recruitment process.

Additional Benefits

• On target earnings of £40,000 to £60,000+ per year
• Uncapped commission scheme
• Basic salary £22,000 - £28,000 (dependent on experience)
• Guaranteed monthly payments for up to 6 months during pipeline development
• Company car or £250 monthly car allowance
• Company laptop
• Bespoke digital marketing package
• Dedicated training and coaching
• Clear career progression path
• Employee assistance program available 24/7