Mortgage Advisor

COUNTRYWIDE MORTGAGE SERVICES; Swansea; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Mortgage and Protection Advisor to enhance customer experiences in Swansea. This role involves building strong relationships with estate agency teams, attracting new business, and guiding clients through the mortgage process. You will thrive in a fast-paced, target-driven environment, supported by a superb training program and an experienced management team. With uncapped commission and various bonuses, this position offers an exciting opportunity for driven individuals looking to excel in the mortgage services sector. Join a supportive team that invests in your success and rewards top achievers with all-expenses-paid trips!

Benefits

Competitive Salary OTE £60K

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Transparent progression structure

Central Admin Support

Supportive environment

All expense paid trips for top achievers

Qualifications

• Must hold a Full CeMAP or equivalent qualification.
• Experience in customer service and generating new business is essential.

Responsibilities

• Build relationships with Estate Agency teams for training and support.
• Guide customers through the mortgage process, providing tailored advice.

Skills

Full CeMAP or equivalent qualification

Customer care experience

Business generation skills

Communication skills

IT literacy (MS Office, email systems)

Organizational skills

Detail-oriented

Education

CeMAP qualification

Tools

MS Office

Job description

Mortgage Advisor

John Francis Estate Agency are looking for a Mortgage and Protection Advisor to join them in Swansea. OTE £60k

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor:

• Competitive Salary OTE £60K
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate and detail oriented.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).
• A Full UK driving license and access to your own vehicle.

Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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