Mortgage Advisor

COUNTRYWIDE MORTGAGE SERVICES; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Mortgage & Protection Advisor to enhance customer experiences in the mortgage process. This role involves building strong relationships with Estate Agency teams, attracting new customers, and guiding them through various mortgage products and services. The company offers a competitive salary with uncapped commission, superb training, and career progression opportunities. Join a dynamic team where your contributions will significantly impact customer satisfaction and business growth. If you are self-motivated and thrive in a target-driven environment, this opportunity is perfect for you.

Benefits

Competitive Salary OTE £60K

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Qualifications

• Exceptional skills in customer service and business generation.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Build relationships with Estate Agency teams for support.
• Guide customers through the mortgage service process.

Skills

Full CeMAP or industry equivalent qualification

Customer care / customer service experience

Business generation in a target driven environment

Verbal and written communication skills

IT literacy (MS Office, internet, email systems)

Organizational skills

Detail-oriented

Resilience and positivity

Education

Full CeMAP qualification

Tools

MS Office

Job description

Mortgage Advisor

We are looking for a Mortgage & Protection Advisor to join us in Totton, working in our well known Mann Estate Agents. OTE £60K

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor:

• Competitive Salary OTE £60K
• Superb training and development programme with career progression opportunities
• Uncapped commission
• Leads generated from our colleagues in Estate Agency.
• Quality and Loyalty Bonus
• Group Discounts on Property Services.

Main responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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