Mortgage Advisor

COUNTRYWIDE MORTGAGE SERVICES; Liverpool City Region; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in mortgage services is seeking a Mortgage and Protection Advisor for their Liverpool office. This role focuses on enhancing customer experiences in the mortgage process through relationship building and dedicated customer support, complemented by competitive OTE opportunities and a supportive work environment.

Benefits

Competitive Salary OTE £60k

Superb training and development programme

Uncapped commission

Leads generated from Estate Agency

Quality and Loyalty Bonus

Group Discounts on Property Services

Transparent progression structure

Central Admin Support

All expense paid trips for top achievers

Qualifications

• Qualified with CeMAP or equivalent.
• Proven track record in generating business.
• Background in exceptional customer service.

Responsibilities

• Establish relationships with Estate Agency teams.
• Guide customers through the mortgage service process.
• Participate in branch meetings to discuss practices.

Skills

Customer care

Customer service

Communication

Organisational skills

Detail oriented

Resilience

Numeracy

IT literacy

Education

CeMAP or industry equivalent qualification

Tools

MS Office

Job description

Mortgage Advisor

Countrywide Mortgage Services are looking for a Mortgage and Protection Advisor to join them in Liverpool. OTE £60k

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.

You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor..

• Competitive Salary OTE £60k
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – We invest in you!
• All expense paid trips for top achievers

Main responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

• Full CeMAP or industry equivalent qualification
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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