Mortgage Advisor

Countrywide Mortgage Services; Canterbury; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player seeks a Mortgage and Protection Advisor to enhance customer experiences in Canterbury. This role involves building strong relationships with Estate Agency teams, generating new business, and guiding clients through the mortgage process. The ideal candidate will possess a Full CeMAP qualification, excellent communication skills, and a passion for outstanding customer service. Join a dynamic team that values professional growth and offers uncapped commission and bonuses, while working in a fast-paced, target-driven environment. This position is perfect for those looking to make a significant impact in the mortgage services sector.

Benefits

Competitive Salary

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Qualifications

• Full CeMAP qualification is essential for the role.
• Strong customer service experience is a must.

Responsibilities

• Build relationships with Estate Agency teams for support and training.
• Guide customers through the mortgage process effectively.

Skills

Customer Care

Communication Skills

Business Generation

IT Literacy

Organizational Skills

Detail Oriented

Education

Full CeMAP or equivalent qualification

Tools

MS Office

Job description

Baistow Eves Estate Agency are looking for a Mortgage and Protection Advisor to join them in Canterbury.

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.

What can we offer you as our Mortgage and Protection Advisor:

• Competitive Salary
• Superb training and development programme with career progression opportunities
• Uncapped commission
• Leads generated from our colleagues in Estate Agency.
• Quality and Loyalty Bonus
• Group Discounts on Property Services.

Main Responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills And Experience Required:

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving license and access to your own vehicle.

Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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