Mortgage Advisor

TN United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Mortgage and Protection Advisor to enhance customer experiences throughout the mortgage process. This role demands adaptability and self-motivation in a fast-paced, target-driven environment. You will build relationships with estate agency teams, attract new customers, and guide them through the mortgage process. The company offers a competitive salary with uncapped commission, comprehensive training, and a supportive environment that invests in your success. If you are driven and passionate about helping customers, this opportunity is perfect for you.

Benefits

Competitive salary

Comprehensive training and development program

Uncapped commission

Quality and Loyalty Bonus

Group discounts on property services

Transparent progression structure

Experienced management team

Central admin support

All-expenses-paid trips for top performers

Qualifications

• Strong background in mortgage advisory with proven customer service skills.
• Experience in a target-driven environment with a focus on new business generation.

Responsibilities

• Build relationships with estate agency teams to provide training and support.
• Guide customers through the mortgage process and offer tailored advice.

Skills

Full CeMAP or equivalent qualification

Customer care and service experience

Ability to generate new business

Communication skills

Organizational skills

Education

Full CeMAP qualification

Job description

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Mortgage and Protection Advisor at Dixons Estate Agency

Location: Erdington

OTE: £60k

We are seeking an exceptional individual with the skills, attributes, and drive to enhance our customers' experience throughout the mortgage process.

You should be adaptable, self-motivated, and comfortable working in a fast-paced, target-driven environment.

What we offer:

• Competitive salary with OTE £60K
• Comprehensive training and development program
• Uncapped commission
• Leads generated from estate agency colleagues
• Quality and Loyalty Bonus
• Group discounts on property services
• Transparent progression structure
• Experienced management team
• Central admin support and agile IT tools
• Supportive, rewarding environment — we invest in you!
• All-expenses-paid trips for top performers

Main responsibilities:

• Building relationships with estate agency teams to provide training and support
• Attracting new customers and business, achieving professional goals in a result-oriented environment
• Guiding customers through the mortgage process, offering advice on various products and services to meet their needs
• Participating in branch meetings to discuss best practices and foster relationships

Skills and experience required:

• Full CeMAP or equivalent qualification
• Ability to generate new business in a target-driven setting
• Outstanding customer care and service experience
• Resilient, positive, organized, numerate, and detail-oriented
• Excellent communication skills, both verbal and written
• Full UK driving license and access to own vehicle

Countrywide Mortgage Services is part of the Connells Group, one of the UK's largest estate agency and property services providers, established in 1936, with over 1,250 branches. The group offers expertise in residential sales, lettings, new homes, mortgage services, surveying, conveyancing, and more.

Connells Group UK is an equal opportunity employer, encouraging applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion, belief, marital status, or pregnancy and maternity.