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Mortgage Adviser

Octopus Money

London

On-site

GBP 40,000 - 45,000

Full time

9 days ago

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Job summary

Join a dynamic team dedicated to transforming the mortgage advice landscape! In this role, you'll provide tailored mortgage advice, guiding clients through their unique journeys. Your expertise will help clients achieve their mortgage goals while working in a collaborative environment that values problem-solving and innovation. With a competitive salary and a supportive team culture, this position offers a fantastic opportunity to make a real difference in people's lives. Embrace the chance to grow your career in a mission-driven company that prioritizes financial well-being and inclusivity.

Benefits

Flexible Working
Share Incentive Plan
Private Medical Insurance
Enhanced Parental Leave
Day Off for Birthday

Qualifications

  • 1+ years as a mortgage adviser with whole-of-market experience.
  • In-depth knowledge of mortgage products and regulations.

Responsibilities

  • Provide expert mortgage advice and guide clients through the mortgage process.
  • Collaborate with teams to help the Mortgage department grow.

Skills

Mortgage Advice
Customer Service
Analytical Skills
Compliance Knowledge
Problem Solving

Education

Mortgage Adviser Certification

Tools

G-suite
Microsoft Office

Job description

We're looking for a motivated self starter to join our expanding team and play a key role in helping our clients navigate their mortgage journey. You'll provide mortgage advice, tailored to their unique needs and be a crucial part of our growing Mortgage team. This is a chance to help shape something special and deliver a best-in-class experience!

About Octopus Money

At Octopus Money, we’re on a mission to make money advice accessible to all – because the right advice can turn your life dreams into reality.

The facts are alarming: half of Brits reach retirement age without enough money to live the life they want, financial stress is a leading cause of poor mental health and only 8% of us have access to 1-to-1 advice.

There’s plenty of information out there, but most of us just wish that someone we trust would tell us what to do with our money!

With Octopus, you get a personalised plan and a friendly expert to help you make it happen. We combine advisers, coaches and technology to understand your situation and recommend the right steps for your savings, investments, pensions and more. Then, we make it easy to invest in a custom portfolio, managed by experts.

We believeeveryone deserves personal, 1-to-1 advice with their money.

Day to day you will be:

  • Successfully convert incoming leads, complete repeat business and generate initial fee revenue from mortgage business. Our leads are all inbound so you can concentrate on delivering a great service
  • Provide expert mortgage advice and guide clients smoothly through the whole mortgage process, from start to finish
  • Collaborate with other teams to help our Mortgage department grow
  • Consistently deliver outstanding service, helping clients achieve their mortgage goals
  • Proactively look for ways to improve our processes and make things even better for our clients
  • Keep your up to date with mortgage knowledge and stay on top of CPD and industry developments
  • Make sure everything we do is compliant and in line with regulations

About You

A genuine desire to help peopleWe are a mission-driven business, so it’s important that you can demonstrate a strong desire to help people and improve their lives.

Collaborative and a great team playerWe’ve built a great team of top performers and you’ll need to work with others from across the business to identify problems, agree solutions and implement changes

Problem solver at heart with an analytical mindsetYou should be someone who gets excited by complex problems and can find creative ways to solve them no matter what your level of knowledge and experience with the subject matter. You should be able to digest complexity and develop a plan to move forward, without losing sight of the important details.

Goal driven and not afraid to get stuck inWe like to set ambitious goals and find creative ways to hit them, even if that means rolling up our sleeves and doing manual tasks before we’ve managed to fully automate them. You should have a bias towards action and getting things done.

What you’ll bring:

You'll have:

  • At least 1+ years of experience as a mortgage adviser with whole-of-market experience, or 2+ years with extensive market and panel experience
  • In-depth knowledge of the mortgage industry, regulations, and mortgage products available in the market
  • A genuine desire to help people achieve their mortgage goals
  • A collaborative spirit and be a great team player, ready to work with others to find the best solutions
  • A knack for solving problems and a love for getting to the heart of complex issues
  • Excellent people skills, with the ability to present information clearly and listen actively
  • Remain compliant – this includes Business Quality Assurance (BQA) grades, CPD, complaints upheld, Risk Events, etc
  • Work in a consistent and compliant manner to FCA standards with good technical knowledge of FCA regulations
  • Solid technical skills, including proficiency in G-suite and Microsoft Office

In return for your contribution we offer a base salary of £40,000 - £45,000 + bonus and benefits

Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

About Octopus Group

Octopus is a group of companies which invests in the people, ideas and industries that will help to change the world. We collectively believe that the companies serving two of our most important needs – our financial wellbeing and our planet’s future – are failing. And we want that to change. We want everything we do, whether that’s in financial services or energy supply, to have a positive impact on the people it touches. The energy supply business - Octopus Energy is the #1 rated UK energy supply business, and the only one to be recommended by Which? three years in a row.

Make a difference
We're on a mission to help millions of people improve their finances. Seeing the impact we can make on our client's lives is deeply rewarding, and motivates the whole team to keep doing more to improve our service. Our client feedback is extremely positive, with a rating of 4.8 out of 5 on Vouchedfor .

Flexible working We currently operate a hybrid model which is a mix of office and remote. You'll have the option of working from home 2 days per week (Monday and Friday) with the remainder from our central London office in Holborn.

Work from anywhereWe give an 18 day work from anywhere allowance to swap out the on site days or take some time working from another country. Due to regulations this does not apply to individuals that give regulated financial advice.

Join a great team We're a diverse team with decades of experience in financial services and a proven track record. We believe in treating everyone with transparency and respect.

Rapidly grow your career We believe in hiring people who are better than us, and giving them opportunities to achieve great things. As we continue to scale up, there will be opportunities for ambitious new joiners to demonstrate their skills and take on bigger roles.

Share incentive plan and team bonus Being part of Octopus we benefit from the group share incentive plan which means we can buy shares via salary sacrifice. For those who are not commission based we offer a team bonus of up to 10% provided we meet our team goals. The % allocation is determined on the basis of our collective performance.

Pension, enhanced parental leave, private medical insurance & other benefitsAs an Octopus Money employee you'll get access to a company pension, enhanced parental leave (after 15 months), PMI, day off for your birthday and other benefits to make sure you're healthy and happy, now and in the future!

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We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated.

We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other protected characteristic.

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