Mortgage Administrator

RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD; Weybridge; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Progression

Holiday allowance

Birthday day off

Wellbeing programs

Job summary

RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD is seeking an experienced Mortgage Administrator to provide administrative and sales support to financial advisers and their teams. You will ensure FCA-compliant documents and liaise with lenders, solicitors and clients from initial submission through to offer.

The role includes handling mortgage progression, ensuring best product selection for clients, and driving customer service excellence with a 5-star standard.

Qualifications

• Good working knowledge of MS Word, Excel and Outlook.
• Well-spoken with excellent knowledge of the English language.
• Confident telephone manner and ability to prioritise workload.

Responsibilities

• Checking files to ensure all documents provided are compliant, under FCA regulations.
• Liaise between lenders, solicitors, advisers and clients.
• Acting as the main point of contact for mortgage progression through to offer.
• Ensuring the products selected remain the best for our client.
• Follow up and chase Mortgage Reviews.
• Organising calls for clients due for a remortgage to retain existing business.
• Generate 5 star google reviews.

Skills

English proficiency

Telephone manner

Time management

Organisational skills

Customer service

Self-motivation

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

We are seeking an experienced Mortgage Administrator to provide administrative and sales support to financial advisers and their team to ensure clients receive a 5 star service from start to finish.

Providing support to clients after a mortgage application has been submitted by ensuring all documents are compliant and liaising with mortgage lenders.

The Mortgage Administrator Package:

Salary £ DEPENDING ON EXPERIENCE

Hours: Monday-Friday 9am-5:30pm

What We Offer:

• Progression: Fast-track growth within the property industry, with clear development pathways.
• Holiday: Enjoy a generous allowance starting at 22 days annually, plus a birthday day off to celebrate PLUS Bank Holidays
• Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.

Key Responsibilities

• Checking files to ensure all documents provided are compliant, under FCA regulations
• Liaise between lenders, solicitors, advisers and clients
• Acting as the main point of contact for mortgage progression through to offer
• Ensuring the products selected remains the best for our client
• Follow up and chase Mortgage Reviews
• Organising calls for clients due for a remortgage to retain existing business.
• Generate 5 star google reviews

Requirements

• Good working knowledge of Microsoft word, Excel and outlook
• Well-spoken with excellent knowledge of the English Language
• Confident telephone manner
• Excellent time management skills with ability to prioritise and organise own workload
• Ability to work under extreme pressure to meet deadline

Skills

• Excellent attention to detail
• Highly organised
• Team player, flexible and keen to get involved in a number of different tasks
• Friendly and Polite with a positive "nothing is too much trouble" approach
• Self‑motivated and able to work alone
• Committed to providing excellent customer service

Please be advised, if you do not have the previous experience required in the job description your application will not be considered.