Mortgage Administrator

Walker & Sloan; West of England; On-site; GBP 22,000 - 32,000; Full time

Job summary

Walker & Sloan is a growing mortgage brokerage with a strong reputation for expert advice and transparent services. We are looking for a Mortgage Administrator to join our team and help support our advisers, manage documents, and keep the mortgage process moving smoothly.

You will gain hands-on experience, have a clear pathway for career development, and be encouraged to study towards industry qualifications.

Qualifications

• Mortgage/financial services knowledge preferred but not essential.
• Willingness to study towards qualifications.
• Experience with documentation and regulatory compliance is beneficial.

Responsibilities

• Provide administrative support to mortgage advisers.
• Manage client documents and records accurately.
• Liaise with lenders, clients and third parties.
• Support end-to-end mortgage application process.
• Ensure compliance with internal processes and industry regulations.
• Prioritise workload in a fast-paced environment.

Skills

Organisation

Time management

Attention to detail

Communication

Team player

Job description

A fantastic opportunity for a Mortgage Administrator to join a growing and well-established mortgage brokerage with a strong reputation for delivering expert advice and transparent services.

The business has built a high-quality client base and is now looking to expand its team with a motivated individual who is keen to develop a long-term career within financial services. This role offers a supportive environment, hands‑on experience, and the opportunity to progress and gain industry qualifications.

Role Overview

You will be responsible for:

• Providing administrative support to mortgage advisors
• Managing client documentation and maintaining accurate records
• Liaising with lenders, clients and third parties
• Supporting the end-to-end mortgage application process
• Ensuring compliance with internal processes and industry regulations
• Prioritising workload effectively in a fast-paced environment

About You

• Strong organisational and time-management skills
• Excellent attention to detail
• Ability to work calmly under pressure and manage multiple tasks
• Motivated with a desire to build a career in financial services
• Previous mortgage or financial services experience (preferred but not essential)
• Willingness to study towards relevant qualifications

Company Profile

You’ll be joining a reputable and growing mortgage brokerage with a strong focus on customer service, transparency, and long-term client relationships. The business offers a supportive and collaborative working environment, with a clear pathway for career development.

What’s in it for you?

• Career progression and qualification support
• Supportive and experienced team
• Independent growing business