Mortgage Administrator

Dynamite Recruitment Solutions Ltd; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-respected mortgage advisory firm in Southampton is seeking an administrator to join their growing team. This role offers an opportunity to establish and develop a career within the Financial Services industry. Responsibilities include data input, client liaison, and delivering excellent customer service, making it ideal for individuals with strong communication skills and administration experience.

Qualifications

• Previous administration experience is required.
• Excellent customer service skills are essential.
• Proficiency in MS Office, especially Outlook and Excel is desired.

Responsibilities

• Accurately input data & record actions on cases.
• Liaise with various stakeholders to expedite applications.
• Deliver exceptional customer service via phone and email.

Skills

Customer service skills

Communication skills

Attention to detail

Proficiency in MS Office

Job description

Dynamite Recruitment is delighted to be recruiting on behalf of a well-respected mortgage advisory firm based in Southampton, looking for an administrator to join their growing team. This is the perfect opportunity to establish and grow your career within Financial Services industry.

Duties include:

• Accurately input data & record actions taken on cases onto internal system to form audit trails
• Liaise with internal brokers, clients, developers, estate agents, solicitors, insurance providers and medical professionals to expedite application turnaround
• Deliver exceptional customer service to all parties on telephone and email communications
• Ad-hoc administration duties such as generic admin, reports, file compliance checks, updating CRM systems etc
• Accurately key, submit and process Help to Buy applications in a timely manner.

Key Qualities/Skills Desired

• Excellent customer service skills
• Professional telephone manner
• Effective and fluent communication skills (written and verbal)
• Proactive, seeks out resolutions without prompt
• Proficiency with MS Office, esp. Outlook and Excel
• High attention to detail
• Previous administration experience

£25,500 + Bonus
Southampton, Office based

Please contact Tegan at Dynamite Recruitment for more details or apply now!!!!