Mortgage Administrator

TN United Kingdom; Sheffield; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a Mortgage Administrator to join their dynamic team. This role offers a competitive OTE and the chance for dedicated training and development. You'll be the key point of contact for clients, helping them navigate the mortgage process while maintaining strong relationships with advisers and lenders. If you excel in multitasking and communication, and are eager to build your career in a supportive environment, this opportunity could be the perfect fit for you.

Benefits

Dedicated training and coaching

Weekends and bank holidays off

Qualifications

• Ability to manage multiple responsibilities effectively.
• Strong communication skills for client interactions.

Responsibilities

• Maintain relationships with mortgage advisers, lenders, and clients.
• Administer mortgage applications and provide updates to clients.
• Ensure a smooth experience for clients during the mortgage process.

Skills

Multitasking

Communication Skills

Client Relationship Management

Understanding of Mortgages

Target Achievement

Education

Legal entitlement to live and work in the UK

Job description

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What’s on offer to you as a Mortgage Administrator?

• OTE of £25,508.00 inclusive of bonuses
• Dedicated training and coaching to support your ongoing development
• A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
• Weekends and bank holidays off

What are you good at?

• Spinning a lot of plates, you’ve mastered multitasking and excel at managing numerous responsibilities and tasks
• Speaking with people on the phone, be it clients, colleagues, solicitors, lenders or potential clients. You should be able to handle some tricky conversations and be able to help push things forward when they grind to a halt
• A good generic understanding of mortgages is beneficial but not essential
• Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business
• Reaching targets and achieving great results

Your responsibilities as a Mortgage Administrator

• Maintaining relationships through regular contact with your mortgage advisers, lenders and clients
• Ensure clients have a smooth and pleasant experience with the Just Mortgages process
• Administer mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers
• Assisting the mortgage and protection advisors with supplying integral data to lenders and insurers
• Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible
• Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure we achieve maximum efficiency for the client.
• Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages.

The finer details

We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of:
• Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance

* Subject to passing probationary period