Mortgage Administrator

JR United Kingdom; Portsmouth; Remote; GBP 23,000 - 28,000; Full time

Job summary

An award-winning brokerage specializing in buy to let mortgages is seeking an experienced Mortgage Administrator to handle complex cases. You will play a pivotal role in ensuring seamless communication between clients and lenders while maintaining exceptional standards of customer service. If you have a keen attention to detail and a passion for the buy to let market, this remote position offers a competitive salary of up to £28k with a potential £5k performance incentive.

Qualifications

• Experience in handling complex buy to let mortgage cases.
• Professional and friendly personality.

Responsibilities

• Assessing document validity and organizing paperwork for compliance.
• Liaising with clients, lenders, and other professionals for mortgage offers.
• Helping mortgage brokers manage client expectations.

Skills

Attention to detail

Communication

Customer service

Job description

Social network you want to login/join with:

col-narrow-left

Client:

NRG Resourcing

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

10

Posted:

09.06.2025

Expiry Date:

24.07.2025

col-wide

Job Description:

Are you a Mortgage Administrator with experience in specialist buy to let mortgage cases?

Would you like to work for an award winning brokerage?

Salary up to £28k & £5k performance incentive... this could be perfect for you.

About the specialist buy to let brokerage

This award-winning mortgage brokerage are specialists in the buy to let market, based in Southport, they provide advice to clients across the UK and are renowned in the industry for their expertise and customer service.

They offer unique solutions to complex financial scenarios, establishing themselves as trusted experts.

The Specialist buy to let brokerage team culture

The team of Specialist buy to let Mortgage Brokers and Case Managers pride themselves on offering straight forward advice, backed by extensive industry knowledge and established relationships.

Many of the team are landlords themselves, so really understand their clients and the intricacies of the buy to let market.

The team have earned a well deserved independent 5* rating from Landlords across the UK for helping them save time & money and invest with confidence.

The Buy to Let Mortgage Administrator role

As a specialist buy to let Case Manager for the brokerage, you will have an unparalleled knowledge and passion for the buy to let market as you will be handling complex buy to let, HMO, semi commercial, high net worth, and portfolio buy to let cases.

• Assessing the validity of documents and organising them to a level where we have all the required paperwork to compliantly progress the case.

• Keying accurate data to lenders and supplying relevant information to support lending decisions.

• Liaising and communicating with clients, lenders and their underwriters, solicitors and estate agents as required in the pursuit of a mortgage offer and ultimately – completion.

• Helping our busy team of mortgage brokers manage the clients’ expectations.

• Answering clients calls in a polite and professional telephone manner.

The Buy to Let Mortgage Administrator package

• Remote based - Must be experience in Complex Buy to let Mortgage Administration

• Basic Salary up to £28k

Buy to Let Mortgage Administrator - Desired skills and experience

• Knowledge and experience handling complex buy to let mortgage cases

• Keen attention to detail

• Professional and friendly personality

• Ability to communicate clearly and confidently