Mortgage Administrator

TN United Kingdom; Northern Ireland; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in finance seeks a Mortgage Administrator to provide exceptional administrative support to financial advisers. This role involves ensuring compliance of mortgage documents, liaising with various stakeholders, and maintaining a high standard of customer service. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. Join a dynamic team dedicated to delivering a 5-star service to clients throughout their mortgage journey. This is a fantastic opportunity to grow within a supportive environment and make a meaningful impact in the financial sector.

Qualifications

• Good working knowledge of Microsoft Office applications.
• Excellent time management and organizational skills.

Responsibilities

• Ensure compliance of mortgage documents under FCA regulations.
• Liaise between lenders, solicitors, advisers, and clients.
• Organize calls for clients due for a remortgage.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to Detail

Time Management

Customer Service

Job description

Social network you want to login/join with:

Mortgage Administrator, Northern Ireland

Client:

Location: Northern Ireland, United Kingdom

Job Category:

Finance

-

EU work permit required:

Yes

Job Reference:

d75fd4f4f533

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Main purpose of role: To provide administrative and sales support to financial advisers and their team to ensure clients receive a 5-star service from start to finish. Providing support to clients after a mortgage application has been submitted by ensuring all documents are compliant and liaising with mortgage lenders.

Hours: Monday-Friday 8.30am-5.30pm

Location: Hampton Hill

Key Responsibilities

• Checking files to ensure all documents provided are compliant, under FCA regulations
• Liaise between lenders, solicitors, advisers, and clients
• Act as the main point of contact for mortgage progression through to offer
• Ensure the products selected remain the best for our client
• Follow up and chase Mortgage Reviews
• Organise calls for clients due for a remortgage to retain existing business

Requirements:

• Good working knowledge of Microsoft Word, Excel, and Outlook
• Well-spoken with excellent knowledge of the English language
• Confident telephone manner
• Excellent time management skills with the ability to prioritise and organise own workload
• Ability to work under extreme pressure to meet deadlines

Skills:

• Excellent attention to detail
• Highly organised
• Team player, flexible and keen to get involved in a number of different tasks
• Friendly and polite with a positive “nothing is too much trouble” approach
• Self-motivated and able to work alone
• Committed to providing excellent customer service