Mortgage Administrator

Chase And Holland; Glasgow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A reputable UK-wide financial services organization is seeking a Mortgage Administrator in Glasgow. This full-time role involves processing applications, client verification, and supporting advisers. The ideal candidate has mortgage experience and excellent customer service skills. The position offers flexible benefits, including a hybrid working model and a pension scheme.

Benefits

Flexible benefits including buy and sell holidays

Hybrid agile working

Pension scheme

Income protection

Life insurance

Responsibilities

• Checking and processing new business applications and related paperwork.
• Conducting electronic identity verification of clients.
• Following up on new business applications.
• Supporting advisers with client cash holdings management on provider platforms.
• Maintaining accurate client and plan records on Intelligent Office.
• Completing assigned tasks and supporting team members.
• Assisting with quotations and relevant documentation.
• Handling incoming calls and correspondence appropriately.
• Responding promptly to queries from clients, providers, and advisers.
• Performing other duties as assigned by SLT.

Skills

Basic knowledge of FCA rules and guidance

Mortgage experience

Team player with strong organizational skills

Excellent customer service and problem-solving skills

Job description

Sector: Human Resources & Professional Support

Job Type: Permanent

Hours: Full Time

Date Listed: 08/07/2025

Reference: LH-25048-G

Mortgage Administrator – Glasgow – £25,000 - £30,000

Chase & Holland are excited to be recruiting for a reputable UK-wide organisation seeking a Mortgage Administrator. This company specializes in delivering financial services to customers. The role is full-time and permanent, primarily supporting the organization with administrative tasks.

In Return, You'll Receive

• Flexible benefits including buy and sell holidays
• Hybrid agile working
• Pension scheme
• Income protection
• Life insurance

Mortgage Administrator Responsibilities:

• Checking and processing new business applications and related paperwork
• Conducting electronic identity verification of clients
• Following up on new business applications
• Supporting advisers with client cash holdings management on provider platforms
• Maintaining accurate client and plan records on Intelligent Office
• Completing assigned tasks and supporting team members
• Assisting with quotations and relevant documentation
• Handling incoming calls and correspondence appropriately
• Responding promptly to queries from clients, providers, and advisers
• Performing other duties as assigned by SLT

Required Skills & Experience:

• Basic knowledge of FCA rules and guidance
• Mortgage experience is essential
• Team player with strong organizational skills
• Excellent customer service and problem-solving skills

If interested in this Mortgage Administrator role, please click ‘apply now’.

Chase & Holland acts as an employment agency for permanent recruitment and as an employment business for temporary staffing. We specialize in finance, supply chain, HR, IT, and office support recruitment across Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire, and Lincolnshire.