Mortgage Administrator

JDC Professional Recruitment Ltd; England; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

A leading company in the UK's mortgage sector is seeking a Mortgage Administrator to join their expanding team in Gloucester. This role involves managing mortgage files, liaising with clients and lenders, and delivering excellent customer service. Ideal for candidates with financial services background, this position offers comprehensive training and support.

Benefits

20 days holiday plus bank holidays

Industry qualifications paid for

Qualifications

• Preferably previous Financial Services and/or Mortgage experience.
• Enthusiastic and positive mindset, proactive in task completion.

Responsibilities

• Set up electronic mortgage and protection files.
• Provide documents to the lender and maintain communication.
• Liaise with departments and take telephone calls as needed.

Skills

Financial Services experience

Customer service skills

IT skills

Attention to detail

Problem-solving

Teamwork

Job description

Mortgage Administrator
Employed £24000
Hybrid - 2 days at home and 3 days Office Based in Gloucester

Our client has expanded significantly over the last two years to become one of the UK's biggest mortgage and protection advice companies. They help thousands of customers find the best solutions for all their mortgage and insurance needs every year.

They pride themselves on fostering a shared and supportive work environment where innovation and customer focus are at the heart of everything they do.

They are looking for a Mortgage Administrator to join their highly successful team in line with growth plans. Ideally, this person will have experience within the Financial Services industry.

This is an excellent opportunity to start a career in the Mortgage industry and join a growing local business.

Essential Skills:

• Preferably previous Financial Services and/or Mortgage experience

• Able to work independently or as part of a team

• Enthusiastic, with a positive mindset, who interacts well with colleagues and is proactive in taking responsibility to complete tasks

• Always looking to find solutions

• Good IT skills

• Pays close attention to detail

• Exceptional customer service skills

Principal Duties and Responsibilities:

• Set up electronic mortgage and protection files

• Provide requested documents to the lender

• Liaise with other departments

• Maintain ongoing and appropriate contact with lenders, solicitors, and clients, recording all communications on the business CRM systems.

• Take telephone calls as and when required

• Following successful completion, close down electronic files

Package:

• 20 daysholiday plus bank holidays
• Monday - Friday 09:00 – 17:00
• Industry qualifications will be paid for

How to Apply

Hit the apply button.

Please ensure you meet the criteria before applying;only qualified applicants willreceive a response.