Mortgage Administrator

Dynamo; Camberley; On-site; GBP 25,000 - 35,000; Full time

Job description

Job Description

Mortgage Administrator

Are you a person with a strong work ethic, good attention to detail, task accuracy, and people skills? Are you looking to kick-start your career as an administrator in mortgage services? Perhaps you are already an administrator in another industry, looking to challenge yourself and gain experience in mortgage and financial services. We are looking for a Mortgage Administrator to join our growing, thriving team. In our team you’ll develop your knowledge of specialist and complex mortgage applications and work closely with customers, advisors, and lenders to deliver exceptional client outcomes.

Benefits:

• Health & Wellness Support: Aviva Digicare+ with 24/7 digital GP, annual health check, and mental health & nutritional consultations (including for immediate family/household), 20% discount with Nuffield Gym, 24/7 employee assistance programme and paid time off for doctors/dental appointments.
• Exclusive Discounts: Significant savings on estate agency, mortgage, and surveying services, access to “Perks at work” for products and services, including electrical and travel.
• Flexible Working & Holidays: 23 days annual leave (rising to 28) plus paid bank holidays. Partial WFH options available post-probation. Holiday purchase scheme available in addition.
• Social & Community Events: Business funded social committee including monthly company-funded social events, charity events, Summer BBQ, Christmas Party & Awards, plus paid charity day leave.
• Ongoing Learning Development: Access to LearnSmart training platform, CPD sessions, mentorship, and funded qualifications (e.g., CeMAP).
• Financial Security: company pension, day 1 Life Assurance, and company sick pay after probation.

What to Expect:

• Competitive Salary, with up to £500 commission per month on top.
• Provide administrative support for a range of cases, ranging from standard residential mortgages to portfolio buy-to-let and bridging finance.

Responsibilities:

• You’ll provide excellent customer service in processing mortgage applications from beginning to end, working closely with a mortgage advisor.
• You’ll maintain a busy case-load from a growing number of customers, that gives you opportunity to increase monthly commission income.
• You’ll stay informed on industry developments, with structured support.
• You’ll collaborate with other professionals (protection advisors, solicitors, tax advisors, estate agents).
• You’ll be involved in team building and company-organized social events.

Depending on experience, you may start in a customer relations role as part of your training.

Dynamo is part of the Connells Group who are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers, and auctions.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.