Morning Public Area Cleaner

HOTELCARE; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel support services provider in London is seeking Public Area Cleaners to ensure impeccably clean public spaces for guest enjoyment. Responsibilities include cleaning corridors, lobbies, and other areas while adhering to safety protocols. Ideal candidates will have experience in similar roles and strong customer service skills. This position offers flexible hours, paid holidays, and career progression opportunities.

Benefits

Paid holidays up to 28 days

Permanent job with flexible working hours

Full on-site training

Career progression opportunities

Workplace pension enrolment after 3 months

Qualifications

• Experience in a similar role within the hospitality industry preferred.
• Ability to work under pressure and maintain a clean environment.

Responsibilities

• Cleaning designated public areas efficiently and to a high standard.
• Maintaining cleaning equipment and supplies.
• Providing exceptional customer service.

Skills

Physical ability to lift and stand for extended periods

Ability to work as part of a team

Flexibility and willingness to learn

Excellent customer service skills

Self-motivation and accountability

Job description

Social network you want to login/join with:

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours.
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:
Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.

Job Description
Key Responsibilities

• Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
• Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
• Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
• Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
• Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
• Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
• Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
• Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.

Person specification
Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Flexibility and willingness to learn.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.