Monitoring Support Officer, Lancashire

Berry Recruitment; Blackpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

Berry Recruitment is seeking dedicated Mobile Tagging Support Officers in Blackpool for a critical role that supports mobile tagging operations. The role involves a rotating shift schedule with a focus on customer service and adherence to company policies. Candidates should have strong communication skills and attention to detail to ensure smooth service delivery.

Benefits

1-day online training and induction provided

Qualifications

• Located within a 30-minute journey from specified postcodes.
• Ability to work full-time with a rotating shift pattern.
• Strong team-oriented approach with effective communication abilities.

Responsibilities

• Assist in mobile tagging operations ensuring efficiency.
• Support customers and internal teams with tagging issues.
• Log data accurately and perform administrative tasks.

Skills

Communication

Customer Service

Attention to Detail

Job description

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Monitoring Support Officer, Lancashire, Blackpool

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Client:

Berry Recruitment

Location:

Blackpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

525d9441eed1

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Description:

Position Title: Mobile Tagging Support Officer
Hourly Rate: Starting at £12.21
Location: Candidates must be located within a 30-minute journey from the following postcodes: (PR5, LL13, LL57, PR1)
Working Pattern: Full-Time, 37.5 hours per week
Working Hours: Shift pattern: Covering 7 days per week, 24 hours per day, 365 days per year. The majority of shifts are between 5pm and 1am.
Training: 1-day online training and induction provided

Job Overview:
We are looking for dedicated individuals to join our team as Mobile Tagging Support Officers. This is a critical role where you will support the mobile tagging operations and ensure smooth service delivery across a dynamic, fast-paced environment. Successful candidates will be adaptable and comfortable working on a rotating shift schedule, covering evenings and weekends.

Key Responsibilities:

• Assist in the mobile tagging process, ensuring efficiency and accuracy in tagging operations.
• Provide support to customers and internal teams, ensuring that any tagging issues are addressed promptly and professionally.
• Work within the established shift pattern, covering shifts on a 10-week rotation.
• Ensure adherence to all company policies and procedures, including health and safety guidelines.
• Take responsibility for accurately logging data and completing administrative tasks as required.
• Collaborate with the wider team to ensure continuity of service throughout the 24/7 operational period.
• Maintain clear communication with management and team members throughout shifts.

Requirements:

• Must be located within a 30-minute journey from the designated postcodes.
• Availability to work a full-time schedule of 37.5 hours per week with a rotating shift pattern, including evenings and weekends.
• Ability to work effectively within a team as well as independently.
• Strong communication skills with a focus on customer service.
• Attention to detail and ability to accurately record data.
• A positive, proactive attitude with the ability to adapt to changing work environments.