Monitoring Support Officer

Berry Recruitment; Gloucester; On-site; GBP 42,981,000 - 47,114,000; Full time

Job summary

Berry Recruitment are currently recruiting for Monitoring Support Officers to work in the Gloucestershire area. The MSO will be working as part of a busy, service-focused team, the MSO supports field-based colleagues ensuring that risk, safeguarding and service issues are identified and escalated without delay.

The post holder will combine sound judgement, confident communication and attention to detail to help deliver a safe, compliant and reliable service for service users, colleagues,

Qualifications

• Experience in safeguarding or monitoring roles is desirable.
• Willingness to work evenings and weekends.
• Own transport preferred but not essential.

Responsibilities

• Support Field Monitoring Officers during installation/decommissioning of monitoring equipment.
• Be an extra pair of eyes for the Field Monitoring Officer during tasks.
• Assist with carrying equipment (not heavy).
• Take notes for the FMO and perform light duties as requested.
• Remain calm and constructive during high-demand periods or incidents.
• Identify safeguarding concerns and escalate through the proper channels.
• Protect sensitive information and share only with authorised recipients.

Skills

Communication

Attention to detail

Teamwork

Reliability

Job description

Berry Recruitment are currently recruiting for Monitoring Support Officers to work in the Gloucestershire area.

The MSO will be working as part of a busy, service-focused team, the MSO supports field-based colleagues ensuring that risk, safeguarding and service issues are identified and escalated without delay.

The post holder will combine sound judgement, confident communication and attention to detail to help deliver a safe, compliant and reliable service for service users, colleagues, commissioners and agencies.

Key accountabilities

• Working as part of a crew to support Field Monitoring Officers while they install and decommission monitoring equipment.
• Your primary role is to be anextra pair of eyes for the Field monitoring officer while they attend to the task they have assigned to them.
• Assist with the carrying of equipment (this is not heavy equipment)
• Hold conversation with any friend or family at the address to allow the FMO to carry out their role.
• Take notes for the FMO and any other light duties requested by the FMO.
• Respond calmly and constructively during periods of high demand, disruption or incident response.
• Recognise indicators ofvulnerability, safeguarding concern, risk of harm or deteriorating behaviourand follow the relevant escalation pathway.
• Protect sensitive personal and operational information, sharing it only with authorised recipients and for legitimate purposes.

Vacancy Details

• 5x days a week from Monday- Sunday 5.30pm- 1am- you must be available to work weekends
• £16.41 per hour
• Own transport is preffered, however we will still consider candidates with no transport.
• Must be willing to undergo a DBS Check

For further information, please contact Ella at Berry Recruitment, King's Lynn.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010