Monitoring Services Director

Securitas; Milton Keynes; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Security Operations Centre to lead their Milton Keynes facility. This pivotal role involves overseeing a high-performing team and driving operational excellence while embracing innovation and digital tools. With a strong focus on strategy and customer experience, you'll shape the future of security services in a rapidly evolving environment. Join a company that values integrity and empowerment, and take your career to new heights in a role that promises growth and impact.

Benefits

Car Allowance

Excellent Benefits

Industry-leading training

Career development opportunities

Health & well-being programs

Qualifications

• 10+ years of experience in senior level managerial positions in security.
• Proven leadership in managing large operational teams in security or tech.

Responsibilities

• Lead a large-scale team to deliver best-in-class service in security.
• Own full P&L responsibility for the SOC, driving performance and growth.

Skills

Strategic Thinking

Leadership

Commercial Acumen

Communication

Relationship Building

Project Management

Education

10+ years in senior managerial positions

Experience in IS/IT Security

Job description

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Company Description

Now Hiring: Director of Security Operations Centre (SOC)

Location: Milton Keynes/ Permanent / Full-time

Salary: Very Competitive + Car Allowance + Excellent Benefits!

Are you a dynamic, commercially-savvy leader ready to drive transformation? Join Securitas UK during a pivotal moment of change, growth, and innovation.

We are seeking an experienced SOC Director to take the helm of our Security Operations Centre Responsible for Milton Keynes and SMS (Portsmouth) - a critical nerve centre for our national operations. As we evolve and expand our integrated security services, you'll lead a high-performing team to new levels of operational excellence and strategic impact.

You'll be joining at a transformational time. With significant investment and a clear vision for the future, we are evolving our SOC into a cutting-edge hub for innovation and service delivery. This is your opportunity to shape the strategy, scale the service portfolio, and elevate the customer experience - all while helping us "See a Different World."

Job Description

Job Description

• Leading a large-scale team to deliver best-in-class service across mobile, on-site, and electronic security solutions.
• Owning full P&L responsibility for the SOC, driving commercial performance and sustainable growth.
• Championing continuous improvement, innovation, and digital tool adoption to enhance service delivery and efficiency.
• Building an engaged, values-driven culture of performance, accountability, and development.
• Collaborating across the business to support national strategy, business development, and change initiatives.
• Proven leadership in managing large operational teams in security, tech, or critical service environments.
• A strategic thinker with strong commercial instincts and hands-on experience managing budgets, driving margin, and scaling services.
• Inspirational communicator and stakeholder manager - confident in high-level presentations and cross-functional collaboration.
• Deep understanding of security operations and relevant UK compliance frameworks.
• Someone who thrives in fast-paced, evolving environments and isn't afraid to roll up their sleeves.

Qualifications

• Demonstrates the values of Securitas in their behaviours each day: Integrity, Vigilance and Helpfulness.
• 10+ years of experience in senior level managerial positions (operations and sales) in IS/IT Security, Electronic Security, or related industry.
• Skilled in strategic thinking, synthesizing complex business and financial data, and developing innovative solutions to challenging business issues.
• Skill in highly persuasive oral and written communications, including effective executive-level presentation skills with ability to respond to challenging questions from groups of managers, customers, and prospects.
• Commercial business experience in undertaking project costings and managing margins
• Fluent in oral and written English.
• Excellent communicator and at ease with presenting in front of a wide range of key stakeholders
• Relationship building & Networking
• Experienced in working in an international environment
• Leadership experience within a Security Operations Centre
• Understanding of compliance and regulatory requirements within the UK Security sector

Additional Information

It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at [e-mail].

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks - Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
• Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs - Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!