MoJ HQ Transaction Team Leader

Ministry of Justice; Rise; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

Learning and development

Flexible working options

Diversity and inclusion

Public holidays

Season Ticket Advance

Job summary

The Ministry of Justice in the United Kingdom seeks a capable leader to head a small P2P team within the Financial Reporting, Transactions and Governance group. You will drive end-to-end P2P services, guide policy-compliant purchasing, and coordinate with ERP platforms such as Oracle SOP and iProcurement.

You will manage a dispersed team, foster collaboration, and lead continuous improvement across procurement, finance and operations to meet performance targets and support wider organisational

Qualifications

• Experience of managing high-volume transactional or operational processing within structured systems or platforms.
• Knowledge of Purchase to Pay (P2P) processes.
• Experience identifying opportunities for improvement to enhance efficiency and user experience using Microsoft products.
• Experience working collaboratively within a team, guiding others and delivering work at pace.
• Excellent communication skills, oral and written, with credible communication to diverse audiences.

Responsibilities

• Lead and manage a small team, set clear expectations, coach staff, and develop capability to deliver high-quality service.
• Drive continuous improvement initiatives to enhance efficiency and streamline processes.
• Maintain and improve internal process documents in line with policy.
• Build strong relationships with stakeholders; respond to service complaints and address root causes.
• Provide clear advice on purchasing methods and sourcing options to ensure policy compliance.
• Ensure timely processing of all purchase-to-pay transactions in line with SLAs and prioritise workloads.

Skills

P2P knowledge

Process improvement

Stakeholder engagement

Team leadership

Communication

Tools

Oracle ERP

Microsoft Office

Job description

The role sits within the Financial Reporting, Transactions and Governance team within the Ministry's Financial Management, Control, Risk and Governance Directorate. The team is a central function responsible for delivering both transactional Purchase to Pay (P2P) services and process support across the Ministry of Justice group. The team is geographically dispersed, with staff co-located across multiple national locations. Occasional travel is required to support effective team leadership and stakeholder engagement. The team currently consists of 1 SEO, 3 HEO and EO/AO staff. The team's purpose is to provide an end-to-end P2P service, combining transactional processing with guidance and support to ensure accurate, timely and compliant financial activity. This includes providing transactional services across MoJ and supporting requisitioners who interact directly with MoJ's Enterprise Resource Planning systems (ERP), such as Oracle SOP and iProcurement. The team also works closely with other finance transaction teams, the Commercial Systems team, and interfaces with the transactional service provider SSCL to ensure seamless service delivery and effective resolution of issues across the P2P lifecycle. The role requires strong leadership to manage and develop a motivated, inclusive and high-performing team across multiple locations, while building effective relationships with stakeholders to ensure services meet business needs, promote compliance with P2P policies and processes, and support continuous improvement and the delivery of wider organisational objectives.

Main Activities / Responsibilities

• Lead and manage a small team, setting clear expectations, coaching staff, and developing their capability to deliver a high-quality service.
• Drive continuous improvement initiatives that enhance efficiency, streamline processes and improve user experience by working with procurement, finance, and operational colleagues.
• Maintaining and improving internal process documents in line with policy.
• Build and maintain strong working relationships with internal and external stakeholders, promoting collaboration. Respond promptly and effectively to service complaints, identifying root causes and implementing actions to prevent recurrence.
• Provide clear advice and guidance on purchasing methods, sourcing options and constructively challenge business areas where necessary to ensure decisions are compliant with policy.
• Ensure the accurate and timely processing of all purchase-to-pay transactions in line with Service Level Agreements. Prioritising workloads for the team to maintain service quality to meet performance targets.
• Oversee routine housekeeping activities to maintain purchase order accuracy.
• Ensure compliance with procurement rules, identifying non-compliant activity and working collaboratively to address and prevent issues.
• The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of the post.

Management of Resources

Required to lead and manage a team of EOs/AOs within the team, there are no budgetary responsibilities in this role, You will be assessed against the . Please refer to the CS Behaviours framework for more details at this grade: Sift Please refer to the essential criteria in the job description for details on how these will be assessed Behaviours Please provide 500-word examples of how you have met each of the behaviours below.

• Changing and Improving (Lead behaviour)
• Communicating and Influencing
• Managing a Quality Service

Experience

Please provide a statement of suitability (up to 750 words) demonstrating your experience of managing high-volume transactional or operational processing within structured systems or platforms. Please provide an example demonstrating your knowledge and/or experience of Purchase to Pay (P2P) processes. If we receive a large number of applications, we will carry out an initial sift on the lead behaviour.

• Experience You will be assessed on your Knowledge of Purchase to Pay (P2P) Processes.
• Experience of identifying opportunities for improvement and supporting changes that enhance efficiency, streamline processes, and improve user experience, using Microsoft products (Changing and Improving)
• Experience of working collaboratively within a team, including taking responsibility for supporting or guiding others, with the ability to motivate colleagues and help deliver work at pace while maintaining service standard (Experience)
• Excellent communication skills, orally and in writing, able to communicate with confidence and credibility to a range of audiences (Communicating and Influencing)

Candidates invited to Interview

Behaviours During the interview

During the interview, we will be assessing you on the Behaviours (listed below) from the Success Profiles framework:

• Changing and Improving (Lead Behaviour)
• Communicating and Influencing
• Managing a Quality Service

Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process.

Selection Process Details

This vacancy is using , and will assess your Behaviours, Strengths and Experience. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete checks.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Working for the Civil Service

The sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the .

Candidate Experience List

• Experience of managing high-volume transactional or operational processing within structured systems or platforms (Statement of Suitability)
• Experience of identifying opportunities for improvement and supporting changes that enhance efficiency, streamline processes, and improve user experience, using Microsoft products (Changing and Improving)
• Experience of working collaboratively within a team, including taking responsibility for supporting or guiding others, with the ability to motivate colleagues and help deliver work at pace while maintaining service standard (Experience)
• Excellent communication skills, orally and in writing, able to communicate with confidence and credibility to a range of audiences (Communicating and Influencing)

Desirable Criteria

Experience and knowledge of Purchase to Pay transactional processing within a major ERP system (eg Oracle, SAP and workday)

The Ministry of Justice (MoJ)

The Ministry of Justice (MoJ) is a major government department at the heart of the justice system. We serve the public by upholding the rule of law, and by delivering an efficient, fair, timely and effective justice system in which the public has confidence. We:

• Enforce the decisions of the court: we punish offenders and work to reduce reoffending; we prevent victims by changing lives.
• In partnership with an independent judiciary, run the courts and tribunals service, helping individuals, businesses and families resolve their disputes.
• Protect vulnerable members of society and children and help to ensure victims of crime get justice.
• Provide legal aid and advice for those cases where it is justified.
• Develop policy on all aspects of law and justice, both domestically and internationally, helping to build a legal and rights framework that is clear and proportionate, and that commands confidence around the world

Benefits

Benefits Alongside your salary of £35,335, Ministry of Justice contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A
• with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use.