Business Change and Benefits Support Manager

Ministry of Justice; Nottingham; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Flexible working policy

Hybrid working

Job summary

The Ministry of Justice is seeking a Change and Benefits Manager to support a major transformation portfolio. You will lead change, benefit realisation, and stakeholder engagement to ensure activities align with MoJ strategic objectives.

You will work within a hybrid model, collaborating with business owners and senior leaders, and will utilise MS365 tools, Excel and Power BI to provide evidence-based insights and governance materials.

Qualifications

• Experience in change and benefits management within change portfolios or transformation environments.
• Experience with a Portfolio Management Office (PMO), governance, assurance, finance or business change.
• Experience of analysing complex data and presenting clear, evidence-based insights and recommendations.
• Experience engaging with multiple stakeholders, including senior leaders and project teams.

Responsibilities

• Support development and application of change and CI products (impact assessments, readiness checklists, plans, communications).
• Ensure change leads, project managers and business owners effectively use change management tools and techniques.
• Embed benefits management framework and align benefits activity with governance and operations.
• Produce governance materials and maintain Change Team information sharing repositories.

Skills

Change management

Benefits management

Stakeholder engagement

Data analysis

Communication

Governance

Tools

MS365

Excel

Power BI

Job description

1. Change Management

• Support the development and application of business change and CI products, such as impact assessments, readiness checklists, plans, and communication materials.
• Ensure change leads, project managers and business owners effectively use change management/CI tools and techniques.

2. Benefits Management

• Assist embedding benefits management framework and processes, ensuring benefits realisation plans align with business change and operational activities.
• Support portfolio benefits reporting, and ensure benefits activity, documentation and deliverables are fully compliant with the OPG Benefits Management Framework, maintaining high standards of accuracy and governance.
• Provide effective challenge to stakeholders on the quality of the benefits data, assumptions, improving the overall integrity of benefits submissions, escalating risks as needed.
• Monitor compliance with OPG governance processes and standards, escalating risks, issues or non-compliance through appropriate routes.

3. Stakeholder Engagement & Communication:

• Engage with business owners, change leads, and benefits owners to align change, CI and benefits activities with OPG's strategic objectives.
• Support the development of OPG and MoJ-wide change, CI and benefits networks to standardise approaches and maximise efficiencies.
• Assist in producing materials for governance meetings, including Portfolio Change Board reports and presentations.
• Maintain Change Team information sharing and Change Network repositories

The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. Occasional travel to our OPG offices in Birmingham and Nottingham may be required. The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.

Personal Statement of Suitability

• Demonstrable experience of change and benefits management within change portfolios, or transformation environments.
• Experience of working with a Portfolio Management Office PMO, governance, assurance, finance or business change environment.
• Experience of analysing complex data and presenting clear, evidence-based insights and recommendations.
• Experience of engaging with multiple stakeholders, including senior leaders, benefit and business owners, finance teams and project delivery teams.
• Proficient in MS365 applications, particularly Excel and preferably Power BI
• Excellent written, verbal, and stakeholder communication skills.
• Strong organisational and problem-solving skills with keen attention to detail.
• Strong relationship-building skills with the ability to work collaboratively across teams and functions.

Personal Statement of Suitability of no more than 750 words based on the essential and desirable experience and skills, providing specific examples that demonstrate their relevant experience related to the job description.

Desirable Skills

• Hold or be prepared to work towards a professional qualification in change, benefits.
• Experience supporting business case development or financial or benefits forecasting.

A Behavioural Example based on the behaviour: Changing and Improving (lead behaviour, 250 words) at HEO level

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

The national salary range is £35,335 - £37,847, London salary range is £40,014 - £42,859. Your salary will be dependent on your base location.

Benefits

• Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rated basis.
• Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
• Family Friendly policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Possibility of changes to childcare vouchers when moving to or from another employer or moves across the Civil Service. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [e-mail]);
• To Ministry of Justice Resourcing team ([e-mail]);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.