Modern Workplace Engineer

Michael Page (UK); Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading professional services firm is seeking a Modern Workplace Engineer to join their Birmingham team. This role involves supporting and adopting Modern Workplace technologies, ensuring smooth operations, and managing a small team. The ideal candidate will have extensive experience with Microsoft technologies and strong communication skills. The company offers a supportive culture with flexible working and generous perks.

Benefits

Private pension

Private healthcare

Flexible working

Qualifications

• 3-5 years experience in a similar role covering Microsoft-based technologies.
• Experience in Service Delivery / Service Management.

Responsibilities

• Primary contact for Modern Workplace support across Midlands offices.
• Maintain and troubleshoot cloud-based services.
• Mentor and manage a small team of Technicians.

Skills

Microsoft

Service Delivery

Communication Skills

Adaptability

Education

Bachelor's degree in Computer Science

Tools

Azure

Office365

Windows OS

Job description

• A chance to join an award-winning Professional Services firm as they scale.
• Azure | Office365 | Windows Server | Windows 11 | Cisco | LAN/WAN | DNS | DHCP

About Our Client

• Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland.
• The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors.
• The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace.
• Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment.
• Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Engineer to join their Birmingham team.

Job Description

• As the Modern Workplace Engineer, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices.
• You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services.
• In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective.
• You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades.
• Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support.

The Successful Applicant

As the successful candidate for the Modern Workplace Engineer position, you will have the below experience:

• 
  
  Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies.
• 
  
  Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure.
• 
  
  Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery / Service Management.

• 
  
  Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team.
• 
  
  Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves!
• 
  
  Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential.

What's on Offer

• £40,000 - £50,000 base salary
• Private pension
• Private healthcare
• + More...