Modern Apprenticeship - Pharmacy Administrator

NHS Scotland; Glasgow; On-site; GBP 21,000 - 31,000; Full time

Job summary

NHS National Services Scotland is seeking a Modern Apprentice - Pharmacy Administrator in Glasgow. This fixed-term role supports achieving an SVQ 2 in Business & Administration. Responsibilities include clerical support and managing appointments, ideal for those aged 16-24 interested in a career in healthcare administration.

Qualifications

• Interested in administration, willing to learn in a team.
• Must be enthusiastic with good communication skills.
• Must manage calls, emails, and appointments under supervision.

Responsibilities

• Provide clerical and administrative support.
• Deal with routine inquiries in the department.
• Act as a reference for clerical officer's work.

Skills

Attention to Detail

Communication

Teamwork

Education

National 5 qualification

Two National 4 qualifications

Job description

Job Title: Modern Apprentice - Pharmacy Administrator (annex 21) B3

Location: Rowan Park Business Centre

Tenure: Fixed term

Salary: Band 3 Salary Scale: £28, 011 - £30,230

Modern Apprentice Salary: Starting salary: £21,161 per annum

• Band 3 Annexe 21 Year 1 – 70% of top of scale
• Band 3 Annexe 21 Year 2 – 75% of top of scale

On successful completion of the programme, you will be supported into permanent employment at the entry point of a Band 3 starting salary scale.

Start Date: 1st September 2025 (projected start date)

The role: As an Apprentice within Pharmacy Administration, you will be working towards achieving an SVQ 2 in Business & Administration. We are looking for someone who is enthusiastic to learn and to develop within an apprenticeship. It is important that you take pride in doing your best and are not scared to take on new challenges as part of a team. We are looking to recruit someone who is interested in administration, wants to work towards working independently as part of a supportive team, this will involve managing calls, emails, rotas, patient appointments and diary time on behalf of the team, under supervision. The information we provide must be accurate therefore excellent attention to detail is required. Good communication skills are essential as you will spend time obtaining data from a range of sources so good written, verbal and listening skills are required. The team members are friendly, energetic and hardworking and so someone with an enthusiastic and friendly approach to work will find it easy to settle in.

The Modern Apprentice will:

• Provide a comprehensive and effective clerical and administrative support.
• Deal with routine day to day enquiries within the department.
• Be a point of reference for clerical officer’s routine work.

Further information is available in the attached pack, please read this before applying.

There will be an information session on 26th of June 2025 at 3pm to provide more information about the role and to give you an opportunity to ask any questions. To register for this session click:

https://link.webropolsurveys.com/S/B879164224B1E904

Entry Requirements:

Applications are considered on a competitive basis which means not all candidates who meet the entry criteria will be guaranteed an interview.

In order to be considered for interview your Application Form MUST clearly demonstrate that you meet the following criteria:

• A National 5 qualification (or SCQF equivalent) at Grade A-C in English or ESOL

AND

• at least two National 4 qualifications (or SCQF equivalent)

AND

• are within the specified age range*

AND

• Fully complete the application form

Stage 1 Interviews (Assessment Centre): 16/07.2025

Stage 2 Interviews: 25/07/2025

*This vacancy is only open to those applicants who will be aged 16 to 24 years (or 16 to 29 years for Disabled Applicants or applicants who are care experienced**) on 12 June 2023, in line with NHS Greater Glasgow and Clyde Widening Access to Employment Strategy and workforce projections.*

**The term “care experienced” refers to anyone who has been, or is, currently in care. This includes kinship care where you are living/lived with a relative who is not your parent, or looked after with the help of social work, or living/lived in Residential care, Foster care, Secure care or Adoption.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.