Modern Apprentice IT Support- 101234 - Teith House

Stirling Council; Stirling; Hybrid; GBP 10,000 - 14,000; Full time

Job summary

Stirling Council is looking for two IT Support Modern Apprentices to join their Technology Team. This role involves supporting staff by setting up devices and handling IT queries. Suitable candidates will undertake a Modern Apprenticeship and gain invaluable experience in IT support. The position includes benefits like 30 days of annual leave, flexible working arrangements, and continuous development opportunities.

Benefits

30 days annual leave plus 7 public holidays

Flexible working arrangements

Incremental progression up to the top of pay scale

Health & Wellbeing support

Ongoing Learning & Development opportunities

Qualifications

• Candidates must be between 16-19 years old (or a 2025 official summer leaver).
• Eligibility for enhanced funding if aged 20-29, and have a disability or care experience.

Responsibilities

• Assist in setting up laptops, desktops, mobile devices, and accessories.
• Act as the first point of contact for IT queries from staff via different channels.

Education

SCQF 6 qualification

Job description

An exciting opportunity has arisen for two candidates to join our Technology Team as IT Support Modern Apprentices. In this role, you will assist and learn how to set up laptops, desktops, mobile devices, and accessories for new users. You will also be the first point of contact for IT queries raised by staff via phone, email, or service desk tools.

The successful applicants should be between 16-19 years old (or a 2025 official summer leaver) and will undertake a Modern Apprenticeship in IT Support, SCQF 6 qualification, along with other relevant training.

This opportunity is funded through the Modern Apprenticeship scheme. Candidates aged 20-29 may be eligible for enhanced funding if they have a disability or are care experienced.

We encourage applications from candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

Benefits include:

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years of continuous service)
• Flexible working arrangements, including hybrid office and remote work. We support flexible working to help balance your career and personal life.
• Biennial incremental progression up to the top of your pay scale
• Up to 6 months full sick pay and 6 months half pay, depending on length of service
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing Learning & Development opportunities