Modern Apprentice - Administration Assistant - Dermatology

NHS National Services Scotland; Paisley; On-site; GBP 22,000 - 31,000; Full time

Job summary

NHS National Services Scotland is offering a Modern Apprentice position in Administration within Dermatology at Dykebar Hospital, Paisley. This 18‑month fixed‑term opportunity starts at the apprentice salary with progression to Band 3 on successful completion.

The role involves handling enquiries, data entry across systems, diary management, payroll processing, and preparing documents for meetings, with a structured development path into permanent employment at Band 3.

Qualifications

• National 5 (or SCQF) English/ESOL at A-C.
• Two National 4 qualifications (or SCQF).
• Ages 16 to 24 (16 to 29 for Disabled or care-experienced).
• Fully complete the application form.

Responsibilities

• Deal with telephone and face-to-face enquiries and provide information.
• Accurately enter and maintain data across databases, including PP+ Cancer Wait Times and TrakCare.
• Receive visitors politely and according to procedures.
• Diary management via Outlook and booking of venues.
• Process payroll information and submit to Payroll.
• Prepare agendas, letters, and minutes for meetings.
• Coordinate procurement and ordering of stationery and deliveries.

Skills

Data entry

Customer service

Diary management

Payroll data entry

Education

National 5 English/ESOL

Two National 4 qualifications

Job description

Job Title

Modern Apprentice - Administration Assistant in Dermatology (annex 21) B3

Location

Dykebar Hospital, Paisley

Tenure

Fixed term - 18 months

Salary

Band 3 Salary Scale: £29,061 - £31,364

Modern Apprentice Salary: Starting salary: £21,954 per annum

• Band 3 Annexe 21 Year 1 – 70% of top of scale
• Band 3 Annexe 21 Year 2 – 75% of top of scale

On successful completion of the programme, you will be supported into permanent employment at the entry point of a Band 3 starting salary scale.

Start Date

2nd November 2026 (projected start date)

The role

A full outline of the duties is provided in the full Job Description. The duties will change regularly depending on what work and projects are required within the service.

However, in general these tasks will be;

• Deal with telephone and face‑to‑face enquiries as received, providing information as required. Direct and prioritise enquiries as appropriate.
• Accurately enter and maintain data across several internal databases and national platforms, particularly the PP+ Cancer Wait Times system, TrakCare and
• Receive visitors (including patients and members of the public) to the premises in a polite and helpful way in accordance with local procedures.
• Diary management via the Microsoft Outlook systems and arranging/booking of suitable venues
• Processing of Payroll information onto the electronic time & attendance system and submitting documentation to the Payroll department
• Preparation of agendas, letters, correspondence and other documentation including attendance at departmental meetings and recording minutes
• Co‑ordinating the procurement and ordering of stationery/consumables and processing deliveries on arrival

Further information is available in the attached pack, please read this before applying.

There will be an information session on Wednesday 26th August 2026 @2pm to provide more information about the role and to give you an opportunity to ask any questions.

Entry Requirements

Applications are considered on a competitive basis which means not all candidates who meet the entry criteria will be guaranteed an interview.

In order to be considered for interview your Application Form MUST clearly demonstrate that you meet the following criteria:

• A National 5 qualification (or SCQF equivalent) at Grade A‑C in English or ESOL
• at least two National 4 qualifications (or SCQF equivalent)
• are within the specified age range*
• Fully complete the application form

*This vacancy is only open to those applicants who will be aged 16 to 24 years (or 16 to 29 years for Disabled Applicants or applicants who are care experienced**) on 2nd November 2026, in line with NHS Greater Glasgow and Clyde Widening Access to Employment Strategy and workforce projections.

**The term “care experienced” refers to anyone who has been, or is, currently in care. This includes kinship care where you are living/lived with a relative who is not your parent, or looked after with the help of social work, or living/lived in Residential care, Foster care, Secure care or Adoption.

Please note: this role is not eligible for visa sponsorship under the UK points-based immigration system. As such, applicants must already have the Right to Work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post.

Key Dates

Stage 1 Interviews (Assessment Centre): 15th September 2026

Stage 2 Interviews: 1st October 2026

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.