Modern Apprentice - Admin (Public Transport)

Stirling Council; Stirling; On-site; GBP 24,000; Full time

Job summary

An exciting opportunity with Stirling Council's Public Transport Unit as an Admin Support Modern Apprentice. You will learn to provide vital administrative support while obtaining a Customer Service Modern Apprenticeship qualification. Enjoy flexible working, 30 days vacation, and additional benefits as you develop your career.

Benefits

30 days annual leave plus 7 public holidays

Flexible working arrangements

Health & Wellbeing support

Cycle to Work Scheme

Car Lease Scheme

Qualifications

• Candidates must be aged 16-19 or a 2025 summer leaver.
• No specific skills were explicitly mentioned beyond the apprenticeship qualification.

Responsibilities

• Provide front-line public transport information.
• Issue tickets and passes on behalf of bus companies.
• Assist with administration of travel schemes and booking services.

Education

Customer Service Modern Apprenticeship SCQF 5

Job description

Location: Stirling Bus Station Goosecroft Road Stirling, FK8 1PF

Salary: £23,148 per year

Contract Type: Temporary

Position Type: Full Time

Hours: 35 hours per week

Job Description

To apply for this position, please click the “Click here to apply” link below. This will direct you to Stirling Council’s new recruitment portal, Oracle. If you are using the Stirling Council Oracle for the first time, you will need to register.

An exciting opportunity has arisen to join the Public Transport Unit within Stirling Bus Station as an Admin Support Modern Apprentice. Within the Public Transport Team, you will assist and learn to provide effective administrative support with particular responsibility for providing front-line public transport information, issuing tickets and passes on behalf of bus companies, and assisting with the administration of the Concessionary Travel and Disabled Parking Badge schemes, as well as the Demand Responsive Transport (DRT) and TaxiCard booking service. The successful applicant will be aged 16-19 (or a 2025 summer leaver) and will undertake the Customer Service Modern Apprenticeship SCQF 5 qualification along with other relevant training.

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years of continuous service)
• Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern. If you need flexibility to complete your role, just let us know and we will do our utmost to support you in balancing your career and personal commitments.
• Biennial incremental progression until reaching the top of your payscale
• Up to 6 months full sick pay and 6 months half pay, dependent on length of service
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme

Requirements

If you have the right skills for the job, we want to hear from you. We encourage applications from candidates regardless of disability, gender identity, sexual orientation, religion, belief, or race.