Mobile Vehicle Technician - Stratford

RAC; London; On-site; GBP 43,000 - 52,000; Full time

Job summary

A leading automotive service provider is seeking skilled Mobile Vehicle Technicians to perform services and repairs at customers' locations. You'll enjoy a competitive salary and comprehensive benefits while engaging with customers directly. As part of a dedicated team, you'll use your technical skills to solve problems and provide superior service. A Level 2 qualification and relevant experience are essential for this varied role.

Benefits

Market-leading base salary of GBP43,625

Holiday allowance of 23 days, rising to 25

Family leave support

Pension scheme with employer contribution

24/7 confidential support service

Free RAC Breakdown Service

Access to discounts portal

Qualifications

• Minimum of 3 years practical experience as a vehicle technician in the motor trade.
• Full UK driving licence with fewer than 6 points.

Responsibilities

• Perform car services, repairs, and diagnostics at customers' homes.
• Manage stock and report services conducted.
• Interact with customers and represent the RAC positively.

Skills

Customer service skills

Technical expertise

Problem-solving

Education

A Level 2 light vehicle maintenance qualification or equivalent

Job description

Join the RAC. Together, we're going places.

Feeling stuck? Join us for a career that offers freedom, progression, and a great work-life balance. Enjoy the benefits of a 40-hour week, without the boredom of the same four walls.

RAC Mobile Mechanics bring their technical expertise to our customers' doors. They perform car services, repairs, and diagnostics at customers' homes or workplaces. We have a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team. We provide the van, tools, and bookings—you're expected to bring your personality, customer service skills, and experience. You'll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts, and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.

Want the full picture? Let RAC Mobile Mechanic Nick talk you through life in the role:

What you'll get with the RAC

• You'll enjoy a market-leading base salary of GBP43,625 (including GBP5,000 London Weighting Allowance if applicable) and the chance to boost your earnings to GBP52,000 with bonuses and overtime.
• Full-time hours with the opportunity to work overtime paid at premium rates.
• Work pattern of 40 hours weekly, Monday to Saturday, between 8 am - 8 pm.
• Holiday allowance of 23 days (rising to 25 with service) plus bank holidays.
• Family leave support including paid time off, flexibility, and resources to help balance work and family commitments.
• Option to join RAC's Group Personal Pension scheme, where we will match/contribute up to 6.5% on qualifying earnings.
• 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members), with the option to flex up to 10x cover through our flexible benefits offering.
• Confidential personal support service, available 24/7 for you and any family members aged 16+ in your household.
• Car salary sacrifice scheme after 12 months of employment, offering significant tax savings, including electric vehicle options.
• Free RAC Ultimate Complete Breakdown Service from day one.
• Access to Orange Savings, our online discounts portal offering thousands of savings on high street retailers, supermarkets, holidays, tech, and more.

Once you've passed probation, you'll automatically join our Colleague Share Scheme, which awards you a share value that increases as the business grows.

Interested? Here's what we're looking for:

You're a friendly face. One of the best things about this job? You're not a faceless worker in a garage. You'll be interacting with customers at every appointment—answering questions, giving advice, and representing the RAC.

You love variety. You'll be carrying out services, diagnostics, repairs, and checks on people's driveways. But the job's about so much more—stock management, reporting, and talking to customers—all down to you.

You can think on your feet. We trust our mechanics to make the best decisions for our customers. You'll be dealing with a variety of fixes, solving all kinds of problems, and meeting different people every day.

You'll need:

• A Level 2 light vehicle maintenance qualification (or equivalent).
• A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles.
• A full UK driving licence with fewer than 6 points.

About us

The RAC has been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business continues to grow, we're looking for skilled Vehicle Technicians to join our team. We are committed to fostering a diverse and inclusive culture that reflects the communities we serve. We welcome applicants of all backgrounds and experiences.