Mobile Vehicle Technician - Shepherds Bush

Matchtech; London; On-site; GBP 38,000 - 49,000; Full time

Job summary

Join a forward-thinking company as a Mobile Vehicle Technician, where your expertise will shine on the road! You'll deliver exceptional car services, diagnostics, and repairs directly to customers, ensuring their vehicles run smoothly. With a strong focus on customer service, you'll build lasting relationships and tackle a variety of challenges daily. Enjoy a competitive salary, generous holiday leave, and a supportive work environment that values work-life balance. Be part of a legacy of excellence and reliability in the automotive industry, with opportunities for personal and professional growth.

Benefits

Overtime opportunities

Bonus Scheme

Generous Holiday

Pension Scheme

Family-Friendly Support

Free RAC Breakdown Cover

Car Salary Sacrifice Scheme

Personal Support Services

Qualifications

• Proven experience as a vehicle technician or mechanic.
• Ability to handle diagnostics, maintenance, and repairs.

Responsibilities

• Delivering car services, diagnostics, and repairs to customers.
• Building strong relationships and providing expert advice.

Skills

Vehicle Diagnostics

Customer Service

Problem Solving

Light Vehicle Maintenance

Education

Level 2 Light Vehicle Maintenance qualification

Tools

Diagnostic Tools

Job description

About the Role:
Are you ready to take your career on the road? As a Mobile Vehicle Technician with the RAC, you'll be the hands-on hero, bringing your expert skills straight to our customers. You'll be delivering top-notch car services, diagnostics, and repairs right at their homes or workplaces. The road is your workshop - and the variety of tasks you'll face every day will keep you on your toes.

Not only will you get a van, tools, and all the training you need, but you'll also become part of the RAC family. With full support from a network of vehicle technicians, roadside experts, and our in-house professionals, you'll have all the resources to provide outstanding service with confidence.

What You'll Be Doing:

• Hands-On Expertise: Delivering essential car services, diagnostics, and repairs directly to customers at their homes or workplaces.
• Customer Connections: Building strong relationships with RAC members, providing expert advice and creating a memorable service experience.
• Problem-Solving: No two days are the same - whether it's a quick fix or a complex issue, you'll use your skills to keep customers safe and their cars running smoothly.
• Team Support: You won't be working alone. RAC's network of roadside technicians and in-house experts will be there for backup whenever you need it.

What You'll Need to Succeed:
To shine in this role, you'll need:

• A Level 2 Light Vehicle Maintenance qualification (or equivalent).
• Proven experience as a vehicle technician or mechanic, working across a variety of light vehicles.
• A full UK driving licence with no more than 6 points.
• A passion for customer service, with the ability to solve problems, offer advice, and handle a range of services including diagnostics, maintenance, and repairs.
• A can-do attitude with the ability to think on your feet, make quick decisions, and always keep the customer's best interests at heart.

Why RAC?
We've been rescuing the nation's drivers since 1897, and we're one of the most trusted names in the industry. As part of our team, you'll get much more than a job - you'll be part of a legacy that's built on reliability and excellence. Here's why working with us is a great opportunity:

• Attractive Salary: 38,625 base salary + 5,000 London Weighting Allowance.
• Extra Earnings: Overtime opportunities paid at 1.5x your hourly rate. Bonus Scheme also in place and on target earning of 52,000
• Work-Life Balance: 40-hour workweek, with one Saturday every four weeks required (but you'll get a weekday off).
• Generous Holiday: 23 days annual leave (rising to 25 with service) + bank holidays.
• Pension Scheme: RAC will match or contribute up to 6.5% on qualifying earnings.
• Car Salary Sacrifice Scheme: Enjoy significant tax savings, including electric vehicle options after just 12 months of service.
• Family-Friendly Support: Paid family leave, flexible working options, and resources to help you balance life and work.
• Personal Support Services: 24/7 confidential support for you and your family (16+ years).
• Free RAC Breakdown Cover: Enjoy RAC's Ultimate Complete Breakdown Service from day one.