Mobile Vehicle Technician - Norwich

RAC; Norwich; On-site; GBP 38,000 - 48,000; Full time

Job summary

Join RAC as a Vehicle Technician, where you'll bring expert services directly to our customers' doors. With a market-leading salary and opportunities for bonuses, enjoy a balanced work-life and ongoing training. Interact with customers and solve various problems every day!

Benefits

Holiday allowance of 23 days, increasing to 25 with service

Option to join RAC's Group Personal Pension scheme

Employer funded Life Assurance cover

Free RAC Ultimate Complete Breakdown Service

Access to online discounts portal

Family leave support with flexibility

Qualifications

• Minimum of 3 years practical experience as a vehicle technician.
• Full UK driving licence with less than 6 points.

Responsibilities

• Perform car services, repairs, and diagnostics at customers' locations.
• Engage with customers, answer their questions, and provide advice.
• Handle stock and reporting responsibilities.

Skills

Customer service

Technical expertise

Problem-solving

Education

Level 2 light vehicle maintenance qualification (or equivalent)

Job description

About The Role

Join the RAC. Together, we're going places.

Feeling stuck? Join us for a career that gives you freedom, progression and a great work-life balance. Enjoy the benefits of a 40-hour week, without the boredom of the same four walls.

RAC Mobile Mechanics bring their technical expertise to our customers' doors. They do car services, repairs and diagnostics at customers' homes or workplaces. And we've got a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team.

We bring the van, tools and bookings - you bring your personality, customer-service and experience.

You'll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.

Want the full picture? Let RAC Mobile Mechanic Nick talk you through life in the role:https://www.youtube.com/watch?v=nut1SVbIP30

What you'll get with the RAC

• You'll enjoy a market leading base salary of £38,625 and the chance to boost your earnings to £48,000 with bonuses and overtime
• Full time hours with the opportunity to work overtime paid at premium rates
• Work pattern of 40-hours weekly, Monday to Saturday between 8am - 8pm
• Holiday allowance of 23 days (rising to 25 with service) + bank holidays
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments
• Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
• 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering
• Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household
• Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options
• Free RAC Ultimate Complete Breakdown Service from day one
• Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more

Once you've passed probation, you'll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.

Interested? Here's what we're looking for:

You're a friendly face.One of the best things about this job? You're not a faceless worker in a garage. You'll be interacting with customers at every appointment - answering questions, giving advice and representing the RAC.

You love variety.You'll be carrying out services, diagnostics, repairs and checks on peoples driveways. But the job's about so much more. Stock, reporting and talking to customers - it's all down to you.

You can think on your feet.We trust our mechanics to make the best decisions for our customers. You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day

You'll need:

• A level 2 light vehicle maintenance qualification (or equivalent)
• A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles
  
• A full UK driving licence with less than 6 points

About us

The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.