Mobile Vehicle Technician - Harlow

RAC; Cambridge; On-site; GBP 38,000 - 48,000; Full time

Job summary

RAC, une marque reconnue depuis 1897, recherche des Techniciens de Véhicules pour rejoindre leur équipe en pleine croissance. Ce poste dynamique vous permet de travailler dans divers environnements, d'interagir avec les clients, tout en bénéficiant d'une structure de support solide. Avec un salaire compétitif et d'excellents avantages, ce positionnement favorise l'équilibre entre vie professionnelle et personnelle.

Benefits

Salaire de base compétitif

Vacances de 23 jours + jours fériés

Soutien familial inclus

Possibilité de retraite avec contributions

Service d'assistance personnelle 24/7

Plan de partage des bénéfices après probation

Qualifications

• Minimum 3 ans d'expérience comme technicien après-vente.
• Permis de conduire complet du Royaume-Uni avec moins de 6 points.
• Capacité de prendre des décisions sur place pour résoudre divers problèmes.

Responsibilities

• Effectuer des services, diagnostics et réparations de véhicules sur site.
• Interagir avec les clients et fournir des conseils adaptés lors des rendez-vous.
• Gérer les stocks, les rapports et assurer le service client.

Skills

Service client

Résolution de problèmes

Travail en équipe

Education

Qualification de maintenance de véhicules légers niveau 2

Job description

About The Role

Join the RAC. Together, we're going places.

Feeling stuck? Join us for a career that gives you freedom, progression and a great work-life balance. Enjoy the benefits of a 40-hour week, without the boredom of the same four walls.

RAC Mobile Mechanics bring their technical expertise to our customers' doors. They do car services, repairs and diagnostics at customers' homes or workplaces. And we've got a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team.

We bring the van, tools and bookings - you bring your personality, customer-service and experience.

You'll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.

Want the full picture? Let RAC Mobile Mechanic Nick talk you through life in the role:https://www.youtube.com/watch?v=nut1SVbIP30

What you'll get with the RAC

• You'll enjoy a market leading base salary of £38,625 and the chance to boost your earnings to £48,000 with bonuses and overtime
• Full time hours with the opportunity to work overtime paid at premium rates
• Work pattern of 40-hours weekly, Monday to Saturday between 8am - 8pm
• Holiday allowance of 23 days (rising to 25 with service) + bank holidays
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments
• Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
• 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering
• Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household
• Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options
• Free RAC Ultimate Complete Breakdown Service from day one
• Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more

Once you've passed probation, you'll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.

Interested? Here's what we're looking for:

You're a friendly face.One of the best things about this job? You're not a faceless worker in a garage. You'll be interacting with customers at every appointment - answering questions, giving advice and representing the RAC.

You love variety.You'll be carrying out services, diagnostics, repairs and checks on peoples driveways. But the job's about so much more. Stock, reporting and talking to customers - it's all down to you.

You can think on your feet.We trust our mechanics to make the best decisions for our customers. You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day

You'll need:

• A level 2 light vehicle maintenance qualification (or equivalent)
• A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles
  
• A full UK driving licence with less than 6 points

About us

The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.